There are newer employer reviews for NCO Financial

1 person found this helpful  

Terrible work environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Technical Support I  in  Charlotte, NC
Former Employee - Technical Support I in Charlotte, NC

I worked at NCO Financial full-time for more than a year

Pros

Got to work with Apple and learn about Apple products

Cons

Poor management
Blatant age discrimination
Blatant favortism
Unrealistic expectations across the board

Advice to ManagementAdvice

Do not discrimanate based on age. While you think you are fooling people, when no one in management is over 25 it is obvious what is going on.

Doesn't Recommend
Negative Outlook
No opinion of CEO

109 Other Employee Reviews for NCO Financial (View Most Recent)

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  1. 1 person found this helpful  

    Chewed up and spit out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recruiter  in  Phoenix, AZ
    Former Employee - Recruiter in Phoenix, AZ

    I worked at NCO Financial full-time for less than a year

    Pros

    If you are a 3rd party Collector or a CS agent, this is the company you want to work at. As a Collector, either working for NCO or TSI is a good choice. If you are a CS agent looking for a stable/legitimate home based position, pursue the openings available at ALW Sourcing. This feedback applies to the Phoenix, AZ office due to the superb GMs in place there.

    Cons

    Assine & archaic hiring process, reluctant to adapt to change. Various business groups have a difficult time getting along with each other. Office politics play too much of a role in everyday activities.

    Advice to ManagementAdvice

    Management by intimidation is not always the best policy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Don't make this mistake!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections Representative  in  Bingham Farms, MI
    Former Employee - Collections Representative in Bingham Farms, MI

    I worked at NCO Financial full-time for more than 5 years

    Pros

    A job while you look for a real one or going to college. Please don't stay there pass these two reasons.

    Cons

    Raise after a year if you get one will be .5 - 10 cents! Will only make bonus if you are a suck up.
    Will start you off at 8.00 with a super high goal you will never make. No sick days and even if you show them a doctor excuse or proof of family illness will try and fire you.
    Employee Relations is never on your side so don't waste your time!

    Advice to ManagementAdvice

    Time to just close up shop. You treat the employees like trash and pay them so little 80% of the employees are forced to get medicaid and food stamps! Also it's wrong to make employees
    have to pay 50% of court cost/lawyer fees if NCO gets sued on an acct.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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