There are newer employer reviews for NCO Financial
There are newer employer reviews for NCO Financial

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My experience working at NCO-Charlotte (iTunes) was unpleasant.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Email Customer Service in Charlotte, NC
Former Employee - Email Customer Service in Charlotte, NC

I worked at NCO Financial full-time (More than a year)

Doesn't Recommend
Doesn't Recommend

Pros

Shift bids are held often. Benefits available after a short amount of time. Good place for advancement of women.

Cons

Seniority not considered when promoting/advancing. District Managers not open to solving problems on a case by case basis. Confidential information made to employee reporting lines (whistleblower) made public and informer's name revealed. Behavioral issues not addressed when reported. Benefits expensive.

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  1. Collections Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Representative in Mahwah, NJ
    Former Employee - Collections Representative in Mahwah, NJ

    I worked at NCO Financial full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    ????? At times the incentives can be rewarding.

    Cons

    Accounts assigned to collectors are controlled and distributed by managers whom play favoratism.
    This allowed for managment to control your overall salary when working on commission.

    Advice to Management

    Become honest leaders.


  2. Apple tech support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Specialist in Mendota Heights, MN
    Former Employee - Senior Product Specialist in Mendota Heights, MN

    I worked at NCO Financial full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Very easy to move up due to lack of qualified individuals

    Cons

    Very stressful to get yelled at all day by Apple customers, and to only have 8 seconds between calls. Everything is very closely monitored and you have to follow a break schedule to a T just to be eligible for a bonus.


There are newer employer reviews for NCO Financial
There are newer employer reviews for NCO Financial

See Most Recent

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