There are newer employer reviews for NCO Financial
There are newer employer reviews for NCO Financial

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Helpful (2)

Escalation Supervisor

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Escalation Supervisor in Saint Joseph, MO
Former Employee - Escalation Supervisor in Saint Joseph, MO

I worked at NCO Financial full-time (More than 8 years)

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

Good pay, hour, sometimes dependable company.

Cons

Management have unrealistic goals for agents.

Advice to Management

Get on the phones your self here and there, to realize what your reps do.

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  1. Helpful (1)

    It's was good working here when its was osi but soon as nco took over a lot things change and it was a good job anymore

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Representative in North Charleston, SC
    Former Employee - Collections Representative in North Charleston, SC

    I worked at NCO Financial full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    working hours, location, parking and direct deposit

    Cons

    poor values, not unfriendly environment,

    Advice to Management

    Learn how to be a great company and value your workers


  2. My experience working at NCO-Charlotte (iTunes) was unpleasant.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Email Customer Service in Charlotte, NC
    Former Employee - Email Customer Service in Charlotte, NC

    I worked at NCO Financial full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Shift bids are held often. Benefits available after a short amount of time. Good place for advancement of women.

    Cons

    Seniority not considered when promoting/advancing. District Managers not open to solving problems on a case by case basis. Confidential information made to employee reporting lines (whistleblower) made public and informer's name revealed. Behavioral issues not addressed when reported. Benefits expensive.


There are newer employer reviews for NCO Financial
There are newer employer reviews for NCO Financial

See Most Recent

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