NCO Financial

  www.ncofinancial.com
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108 Employee Reviews (View Most Recent)

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Lots of changes and mismanagement

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Professional
Former Employee - Professional

Pros

There have been an enormous amount of lay-offs and that’s not going to end anytime soon as far as I can see. The company officers don’t know which direction to take the company. Instead of focusing on fixing the issues, they eliminate entire pieces sectors of the business. In many departments there is lot flexibility when you have a family, which is really nice. Some department managers haven’t got a clue how to manage the department, they are hands off. That can be nice, but when they start feeling pressure they start trying to manage and it is a mess, like trying to review a project when it’s it has just begun before all of the components are in place. Other managers are micro managers and very unappreciative. The company wants to focus on new business, but you can’t build the reputation for that if you don’t take care of the business that you have. If you lay off all of the people that manage a client’s project when they were, they’re not going to be happy now.

Cons

Poor training, poor management, horrible benefits.

Advice to ManagementAdvice

Establish training and written policies and communicate to all. If you don't know how to do your employee's job, learn it. Work on streamlining processes to make current clients happy. If you go after new business, the companies reputation will be known. Hire from within.

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other reviews for NCO Financial

  1.  

    NCO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Ramsey, NJ
    Former Employee - Anonymous Employee in Ramsey, NJ

    Pros

    Good Pay, bonuses, medical insurance

    Cons

    Poor Management, want you to work some weekends

    Recommends
    Disapproves of CEO
  2. 1 person found this helpful  

    It's was good working here when its was osi but soon as nco took over a lot things change and it was a good job anymore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections Representative  in  North Charleston, SC
    Former Employee - Collections Representative in North Charleston, SC

    Pros

    working hours, location, parking and direct deposit

    Cons

    poor values, not unfriendly environment,

    Advice to ManagementAdvice

    Learn how to be a great company and value your workers

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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