There are newer employer reviews for NCO Financial
There are newer employer reviews for NCO Financial

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If you like being micro-managed, this is the place for you!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Dublin, OH
Current Employee - Customer Service Representative in Dublin, OH
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at NCO Financial full-time (More than 3 years)

Pros

There really aren't any pro's besides that if you're a good worker, you aren't micro-managed as much. As long as you show up on time and don't call off often and put forth a little effort, there is job security.

Cons

Rampant favoritism, discrimination and harassment is swept under the rug, staff is treated like children, short lunch, management rewards good workers with extra work for no additional pay, no where to move up within the company, management makes it clear that you're expendable

Advice to Management

Allow employees the option of an hour lunch or allow employees to finish meals at their desk. It's not fair to expect employees to choke down their lunch in less than 30 minutes. Start doing yearly evaluations and give raises accordingly.

Other Employee Reviews for NCO Financial

  1. NCO Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Representative in Montgomery, AL
    Current Employee - Collections Representative in Montgomery, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NCO Financial full-time (More than 5 years)

    Pros

    It teaches you to deal with challenges daily in a positive way, and never run from a problem even if it's extremely difficult.

    Cons

    Always dealing with customers that has a different problem. When you try and give the customer advice that's in their best interest they don't want to listen to you, and keep doing the same thing over and over again.

    Advice to Management

    You should appreciate your employees.


  2. Underappreciated and AUnderpaid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Lenexa, KS
    Former Employee - Customer Service Representative in Lenexa, KS
    Doesn't Recommend
    No opinion of CEO

    I worked at NCO Financial full-time (More than a year)

    Pros

    Great opportunity to work from home.

    Cons

    The ever increasing responsibilities far outweighs the pay.

    Advice to Management

    Those of you who the decisions should work the position for a month to get a feel for what you put us through.


There are newer employer reviews for NCO Financial
There are newer employer reviews for NCO Financial

See Most Recent

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