NCO
2.8 of 5 57 reviews
www.ncogroup.com Horsham, PA

57 Employee Reviews (View Most Recent)

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The company is good and values their employees

Customer Service Representative (Former Employee)
San Fernando, Pampanga (Philippines)

ProsA lot of incentives and perks. Good facilities and freebies. A family-like atmosphere.

ConsIt depends on the management. The downside is the management itself. Everyone must work together as a team and value each and everyone of its employees

Advice to Senior ManagementFocus on the Team-Leads because they are the one who take care of the agents

Yes, I would recommend this company to a friend

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    1 person found this helpful  

    This place is begging for an investigation.

    Collections (Current Employee)
    Montreal, QC (Canada)

    I have been working at NCO full-time for more than a year


    Pros: Odds are you will work with people at your level who are friendly and relatable. I got along with everyone at base level. Many are… Cons: Two words: BAD ATTITUDES. Many of the higher-ups hate their job and take it out on you with intimidation tactics, risque remarks that border on… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
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    • Senior Management
           
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    TSR

    Reports Analyst (Former Employee)
    Marikina City (Philippines)

    I worked at NCO full-time for more than a year


    Pros: The culture of equality is great. Cons: Politics is terrible and cronyism is tolerated rather than regulated. Advice to Senior Management: Enhance supervisory skills of newly promoted managers. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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