NCO
2.8 of 5 53 reviews
www.ncogroup.com Horsham, PA

53 Employee Reviews (View Most Recent)

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2 people found this helpful  

NCO High School

Customer Operations Supervisor (Former Employee)
Greensboro, NC

I worked at NCO full-time for more than 8 years

ProsExcellent Medical & Health Benefits Package for Exempt Staff.
Tenured Customer Service Agents were a Great Group to Work With.

ConsExempt Staff Receive "Hourly" Pay but are Not Eligible to be paid @ Overtime Rate. (This Can't Be Legal).
No Professionalism in Senior Management Group.

Advice to Senior ManagementFamiliarity with Day to Day Jobs of Customer Service Reps. in order to Lead By Example.
Need More Product Knowledge.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Ok job if you need the money...not long term career investment.

Customer Service Representative (Current Employee)
Sarasota, FL

I have been working at NCO full-time for less than a year


Pros: Opened minded and I worked with some great people. Cons: Locked into starting salary and very limited training. Advice to Senior Management: Very limited. Try to explore hidden talents in your… Yes, I would recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

1 person found this helpful  

Crappy pay, crappy managment, They dont recognize employee potential!!!

Technical Customer Service (Former Employee)
Mendota Heights, MN

I worked at NCO full-time for less than a year


Pros: Its a fast way to find a job if you need… Cons: The pay was terrible $10.75 an hour. The training and managment was a total joke. The only way to move up in the… Advice to Senior Management: Hire and promote based on education, experience and getting the most qualified person for the job!!! And… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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