NCO

  www.ncogroup.com
  www.ncogroup.com
There are newer employer reviews for NCO

1 person found this helpful  

Bad Management Flounders Money

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Mendota Heights, Dakota, MN
Current Employee - Customer Service Representative in Mendota Heights, Dakota, MN

I have been working at NCO full-time (less than an year)

Pros

If you need a job, then working here is great. So:
 * Money
 * Meet new people.

Cons

* Management will sometimes screw with your check (reduce your hours worked on the sly).
* Never receive adequate training.
* If you're not in the big-money accounts, they treat you like garbage.
* Managers treat employees like children.
* Management policies force the best, smarts people out the door. (If you are capable of independent thinking, don't work here.)
* Employees routinely blamed for management mistakes.

Advice to ManagementAdvice

More training needed at all levels.

Doesn't Recommend
Positive Outlook

64 Other Employee Reviews for NCO (View Most Recent)

Sort: Rating Date
  1.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications Coordinator in Joplin, MO
    Current Employee - Communications Coordinator in Joplin, MO

    I have been working at NCO full-time (more than 5 years)

    Pros

    Good oportunity for growth within the company when opening a new site. Fast paced and constantly changes to keep you intregued. There may be opportunities to earn a bonus depending on job function.

    Cons

    It is a call center. Therefore there are various types of hours, opportunities, and other demands that you may be required. If you are flexible it can be an excellent stepping stone to further grow your career opportunities.

    Recommends
    Positive Outlook
  2.  

    No Room to Move Up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Supervisor in Birmingham, AL
    Current Employee - Production Supervisor in Birmingham, AL

    I have been working at NCO full-time (more than 8 years)

    Pros

    $10 per hour base pay, and differental depending on department.

    Cons

    Management is a close nitch group. Department managers have spouses that work in hr.

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for NCO

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