There are newer employer reviews for NCQA

 

Great stable company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at NCQA full-time

Pros

The people are fantastic. Best place to focus on healthcare quality. Comp and benefits outstanding. Great perks, fun times including monthly happy hours and breakfasts. Workload is pretty good in most places. Opportunities for promotion from within.

Cons

Upper management is really separate from the rest of the staff. People probably feel more challenged in flatter organizations. It looks too much like favorites move along and get the good work projects. Management in general too rigid and formal. Decisions made at the top with little real input from staff.

Advice to ManagementAdvice

You really need to connect more with your company and it's people in a deeper way than fun times. We want to work together with you to understand strategy and to be more involved in decisionmaking and our own jobs. Get out of the board room meeting with each other constantly- Really? do you need to meet with each other over the same stuff constantly?

Recommends
Neutral Outlook

19 Other Employee Reviews for NCQA (View Most Recent)

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  1.  

    Needs work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCQA full-time for more than 3 years

    Pros

    Fast promotions depending on the dept you are in.

    Cons

    Slow promotions for the rest

    Advice to ManagementAdvice

    Standardize everything!

    Doesn't Recommend
    Neutral Outlook
  2.  

    You can make more money, and work less hours, doing similar work elsewhere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Analyst
    Former Employee - Senior Analyst

    I worked at NCQA

    Pros

    The organization has a great reputation and does interesting work and is a key player in healthcare reform.

    Cons

    Although NCQA is a non-profit, it is run more like a for-profit consulting firm (albeit without the accompanying consulting firm salaries). In fact, many of their primes/subs are for profit firms. Also, even though everyone has an official direct supervisor who signs your timesheet, who may or may not be wonderful, you may or may not ever deal with that person in your day to day job. Instead you are farmed out to an ever increasing number of projects, and have to reconcile conflicting information from several different senior staff, who all have conflicting preferences and/or workstyles which they may or may not share with you directly. Feedback you receive on a given project, will often be from someone who does not even work on the project, therefore it can easily deteriorate into a game of "telephone" where you hear feed back second or third or fourth hand. Also, they seem to be biting off a bit more than they can chew by taking on too many new contracts without the possibility of adequate staffing for the project.

    Advice to ManagementAdvice

    Mean what you say if you really want to encourage "work-life balance". Hard to have a life when you are treading water working 12 or more hours a day or more nearly every day. If you don't mean it, then please stop spewing the pseudo-supportive mantras. Also, consider actually hiring staff at levels you say you will in your proposals. If you can't get quality people on staff in this economy, thenbudget for a more realistic salary range in your proposals. You are actually losing money on the indirect cost rate that the contracts pay on these salaries, by not filling the positions until half way through the contract or not filling them at a truly competitive salary rate. Your employees who work 12+ hours a day can only bill for 8 no matter how many hours they work, so again, you are pushing your existing employees harder and harder to bring in less and less money (than what the govt has agreed to pay). Why would you do that? Why would you keep on senior staff who do that to you? to your employees, to the funders? Why?

    Doesn't Recommend
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