There are newer employer reviews for NCR
There are newer employer reviews for NCR

See Most Recent

So much potential.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Professional Services in Duluth, GA
Current Employee - Professional Services in Duluth, GA

I have been working at NCR full-time

Recommends
Positive Outlook
Disapproves of CEO
Recommends
Positive Outlook
Disapproves of CEO

Pros

The company has positioned itself really well for future growth by concentrating on the Self Service market. Airport check-in kiosks, ATM's, self serve grocery lanes, etc. It's almost economy independent since every customer facing company is deploying technologies to reduce cost and streamline the user experience. NCR is leading that charge in many areas.

Cons

Executive Management is not well regarded by most employees. The company continues to become more top heavy while not investing enough in the base.

Advice to Management

Be careful. When the economy improves, you may be looking at an exodus of the employees that keep the company running.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (2)

    Micromanaged from the very top

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCR full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Compensation is competitive. Benefits are competitive.

    Cons

    A high level of micromanagement, starting with the CEO, and cascading all the way down. This conveys a complete mistrust in the competence of every layer, causes 30% increase in unnecessary status meetings to different warlords so that everyone can feel important. Adds a 30% increase in labor due to power point presentation creation to serve those same warlords. Everyone works hard, not smart, and the functional orgs care absolutely nothing about the customers. They only care about meeting their bonus metrics, and will damage any other org they come in contact with in order to meet that goal.

    Advice to Management

    Give your managers autonomy and trust. Give them revenue and margin numbers to hit, and don't tell them HOW to do their jobs and don't make them give silly status presentations every 24 hours.


  2. Helpful (1)

    No work life balance and underpay compared to industry as a whole; joyless work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Duluth, GA
    Former Employee - Marketing Manager in Duluth, GA

    I worked at NCR full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    For the most part there are a lot of good people who work here. Convenient location if you live in Gwinnett and don't want to commute to downtown or other locations.

    Cons

    Many of the people who work here (and there are a lot who have been there for a very long time) identify themselves by what they do; and as a result their expectation is that you need to focus solely on your job first and everything else comes second. So there is no balance for most between work and home. One example is that several of the old timers do not take all their vacation (seriously? What is wrong with you people?). The salary is below industry average and appears to have been that way for some time. Not a joyful place to work; very low morale. A lot of people who have been there a very long time (with pensions) feel trapped

    Advice to Management

    Overall I think highly of Bill Nuti and the leadership team - they have built a vision and strategy that should enable NCR to continue to profitably grow. They embrace change and have made some smart acquisitions. They act quickly, for the most part, and take calculated risks (entertainment division, the old Blockbuster Express, is one example). Based on results from 2012 they may be taking on too much too soon though, as most folks that I worked with are not going to get a bonus for last year's performance (after blowing it out the previous couple years before that). There is a gap of talent in the mid management level, in my opinion. Many of the VPs are solely focused on how well their plans are built for the Strategic Long Range Planning; so much so that it becomes all consuming and as a result the focus is on that more than results and treating the employees with respect.


There are newer employer reviews for NCR
There are newer employer reviews for NCR

See Most Recent

Work at NCR? Share Your Experiences

NCR

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.