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Best Sales School to Kick-Off your Career

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Account Manager  in  Cairo (Egypt)
Current Employee - Account Manager in Cairo (Egypt)

I have been working at NCR

Pros

- A true Sales School
 - NCR Sales are very very well perceived in the market from other employers; at least what i can tell from approaches I had from other big names
 - A very fast acceleration in the first 5 years in your sales career
- Learn how to be a consultant selling rather than a feature / function brochure reader

Cons

- Dead mid-level role, from extreme growth and development acceleration in the first period to a dead routine for years that can go up to a decade till you past another threshold of management. Other words very few steps in the ladder.

- Corporate and brand visibility in IT industry is dissolving; while being well recognized in the industries served only like Banking, Retail and few other territories.

- Huge gap between Sales to non-Sales role; in terms of volume, investment, education & training, development and even hiring criteria is very low calibers hat accept incompetitive salaries. Bottom line it's either sell at NCR or don't consider any other positions; at least outside of the US

- And finally HR Sucks; maintaining and not developing.

Advice to ManagementAdvice

- The Egg or the Chicken; when it comes to new industries that NCR hopes to conquer. It will never work like this; waiting for business to start investing.

- NCR is relatively large corporate; conquering new industries requires better investment in the field not only investing in the acquisitions and product management; which is not far from NCR's capabilities. Again specially in our markets where employee costs are relatively incomparable to the US, Western Europe and developing countries.

Recommends
Approves of CEO

875 Other Employee Reviews for NCR (View Most Recent)

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  1. 4 people found this helpful  

    In reality, focused on short-term goals at the expense of long-term success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCR

    Pros

    There is great scope within your role to explore new possibilities and to propose change. Also the possiblility to travel extensively and work with a broad range of stakeholders, from global internal coleagues to channel partners, customers and vendors.

    Cons

    The current internal atmosphere is, quite frankly, shocking. Whilst there is the possibility to recommend change on numerous scales, the chances of any major change happening if it is not a top-down idea are slim at best. It is a technology-centric company, often foregoing the input of customers for the sake of technological development.

    Benefits have been axed quite ruthlessly in recent months. Salary freeze, bonus cancelled and now health care slashed. In comparison with competitors and other tech companies, they've little chance of either recruiting or retaining talent. And that's despite the move of HQ to Atlanta from Dayton in search of better talent (and considerable govt subsidies).

    The company is run on excel spreadsheets. There is no central data warehouse despite having spun off Teradata a couple of years ago at great profit to the CEO. For example, there is no way to analyse revenue by product line, let alone see what sells well, where and therefore make the assumptions why. It's pitiful for a supposed 'tech' company who claim to sell eMarketing SW that the basic business information is not readily available, if at all in many cases.

    Staff at most levels are expected to jump when commanded, with goals and targets changing regularly (or is that irregularly?) at the whim of a rapidly growing snr mgmt team imported as FOBs, or 'Friends of Bill'. There are seelingly more and more snr managers but a dire lack of 'leaders'. In fact I've enquired about a leadership training program - of course there isn't one and that speaks volumes. One feels wholeheartedly un-enabled.

    There is rumour that the CEO is setting the company up to be acquired (and given his record, that really wouldn't surprise me) but why, in the meantime, run it into the ground be reducing morale to unprecedented levels?

    I couldn't possibly recommend anyone to seek employment with NCR, unless, given the current economic climate there was no alternative. Do more, with less, for less, until tomorrow, when we'll revise those measures down and up (further in the wrong direction).

    I could go on and I find it sad that having only worked for the company for a relatively short time, I'm already actively looking to leave. There are widely publicised internal moral and ethical guidelines which every colleague I talk to, without fail, find utterly hypocritical.

    Maybe once they've stripped the company to the bare bones, sold it off and all acquired fat multi-million dollar bonuses off the back of it, they'll actually achieve their oft-mooted ideals to become the world's leading Self Service provider but it's a pipe dream at the moment.

    Advice to ManagementAdvice

    Read, understand and adopt the business philosophies of Wendelin Wiedeking, now ex-CEO of Porsche AG. The man took Porsche from a loss-making, niche sports car manufacturer to almost, almost acquiring VW (sadly he got involved in the feud between the Porsche and Piech families) and recently resigned as a result. However, he created a huge business by doing the simple things to the best of his abilities. It goes something like this -

    There are 4 priorities in business -

    1st - Customers
    2nd - Staff
    3rd - Suppliers
    4th - Shareholders

    He maintains that if you look after the first three groups in that order, the 4th group will look after itself. NCR, like many other under-achieving companies, focuses on the 4th group ahead of all others. Until NCR finds a 'leader' like Wiedeking, it'll continue to under-deliver and with the current activities under way, under-delivering should be the least of the comany's worries.

    Nuti is no Wiedeking. Before it all goes too far, the board should remove the blinkers and realize that they need a true leader to save NCR and enable the people who put so much work in, to relaize their and the company's full potential.

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Not a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Peterborough, England (UK)
    Current Employee - Anonymous Employee in Peterborough, England (UK)

    I have been working at NCR

    Pros

    What can I say: my manager really tried to make it work...... Despite poor communication from the top and negative members in her team

    Cons

    At NCR they are not really interested in their work force. Decisions seem to be be made in head office without local consultation and general communication in the company is very poor. The state of the building where I used to work was very bad: aircondition was always broken and everybody would suffer from headaches at the end of the day.
    Many employees are very lazy and negative. Even when they are clear performance issues and/or attitude problems, nothing is done. Some employees seem to have permission to treat others badly or simply bully team members. Even raising a complaint doesn't make a difference!
    Poor performers are moved to other positions in the company where they can keep their salaries and enjoy the rest of the time.
    Senior management has an extreem arrogant attitude: when the site is visited they would hardly acknowledge you.....

    Advice to ManagementAdvice

    Look after your people! Make them feel rewarded and treat them fair! Improve internal communication and lead by example. Look in the organisation at performance and reward accordingly.

    Doesn't Recommend
    Disapproves of CEO
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