NCR

  www.ncr.com
  www.ncr.com
There are newer employer reviews for NCR

 

It was great once uponatime

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Customer Services Engineer in New York, NY
Former Employee - Customer Services Engineer in New York, NY

I worked at NCR

Pros

It was a great place to work 40 years ago, The difference between management and employees was closer than it is now. Managers did not live thinking their job may go away because of a wim on middle management.

Cons

The demands that are made on CE II are stupid. I worked in an area where you could get called out at midnight and not get home in time to go to work, Sometimes we would just keep working and try to go home early. I had a friend who worked for a utility company and when he would get called out he was off the next day until he was on call again at 5pm. NY and NJ and most other states treat DWT (driving while tired or sleepy) the same as DWI. NCR should address this in their work requirements of CE and other jobs where one is required to miss a nights sleep.

Advice to ManagementAdvice

Let small thing slide and come down on major offenses. Let employees know if they do right or wrong. Don't wait until time comes for raises to shoot someone down.

Doesn't Recommend
No opinion of CEO

922 Other Employee Reviews for NCR (View Most Recent)

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  1.  

    Good job with good benefits and incentives but outlying areas require 30,000+ miles of driving a year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Services Engineer in Iron Mountain, MI
    Former Employee - Customer Services Engineer in Iron Mountain, MI

    I worked at NCR

    Pros

    Good benefits
    Decent pay
    Company vehicle / fuel
    All tools provided
    Good schedule if you are not on call
    Extra pay if you are on call

    Cons

    Waking up in the middle of the night and driving 2 hours to a cisco call and getting home just in time to go to work for your normal 8 hour day.
    The standards for calls per day and time spent on calls do not match up with how each should be. Repair calls take longer than a PM (preventative maintenance)
    Your numbers in outlying areas will not be as good as someone in a bigger city so you are left out of pay raises quite often because someone always has better numbers. If you have up to a 2 hour drive between your service areas you wont get as many calls done as someone in a bigger city that has a 15-20 minute drive between calls.

    Advice to ManagementAdvice

    Develop a pay scale that is not just based on numbers but also on customer reviews. Let guys run overtime if they fell behind on a bad repair call instead of putting them behind for a week and leave work for the weekend people that will have to put in overtime to catch up anyway.

    Approves of CEO
  2.  

    Okay company to work for early in your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Region Director in Huntington Beach, CA
    Former Employee - Region Director in Huntington Beach, CA

    I worked at NCR

    Pros

    Good training
    Good opporunity for advancement

    Cons

    Not very progressive
    Very old company

    Advice to ManagementAdvice

    None

    No opinion of CEO
There are newer employer reviews for NCR

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