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Helpful (1)

Friendly atmosphere and daily work, bad or absent strategic decisions up

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - - in Brighton, England (UK)
Former Employee - - in Brighton, England (UK)

I worked at NCsoft

Disapproves of CEO
Disapproves of CEO

Pros

Nice atmosphere, friendly people, great benefits and generous salaries. The company invests in people and gives generous trainings, etc.

Cons

Lack of pespective and overall lack of ambition and strategy from the company's upper management.

Advice to Management

Communicate more between different offices, become a truly global company. Be more rational in fixing priorities. Hire great managers from outside of the game industry.

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  1. Helpful (4)

    Not so much of a has-been, more a never-was.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Brighton, England (UK)
    Former Employee - Product Manager in Brighton, England (UK)

    I worked at NCsoft

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Massively multiplayer online games are arguably the biggest growth sector in gaming - and it's all that NCsoft does. If you want to be in the field, it should in theory be a good place to start.

    Benefits in the European office are generally good, with bonuses and payrises (although look out in 2009, considering the redundancies in September 2008). Atmosphere is generally good, although management is not brave enough to talk openly about strategy... mostly because they don't have any.

    Work-life balance is good, and generally people are respected for the work they do - unless you work in some departments, like Customer Service, but then they've all been put of work as well.

    Cons

    The company always seemed rudderless and without any sort of long-term strategy - indeed it was admitted time and again that this was the case. It's been previously stated that NCsoft wants to be an 'entertainment company' but beyond that, little detail was given on exactly how this was going to be achieved or indeed what it even meant.

    This has led to a muddled development strategy that supposedly is strongest when focusing on 'AAA games', despite the fact that the last two 'AAA games' both failed (Auto Assault and Tabula Rasa). This seems to be an all-or-nothing play, and when the biggest force in the MMO field is already sitting on the biggest pile of cash, seems doomed to fail. Ever heard of 'disruptive' business strategies, NCsoft?

    Because of the redundancies, there is no now development work at all done in the European office, so don't even bother considering it from that angle. What is left is a reduced publishing operation that will take orders from the US office, and this has been stated publicly.

    Advice to Management

    Try something different. Try something original. Just try something ELSE. Surely two failed games in a row should tell you something, no?

    Also: might be a good idea to make sure you actually have the money you need to fund a development studio before you open one up. I'm just saying.


  2. Seems to be picking up momentum

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Aliso Viejo, CA
    Current Employee - Anonymous Employee in Aliso Viejo, CA

    I have been working at NCsoft full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Pay is good compared to many other companies. Benefits are okay/standard.

    They seem to be hiring like crazy. The publishing team has put an entirely new executive team in place in the last 4-5 months and things seem to be picking up some momentum with new games and projects.

    Team and department events/perks seem to be picking up, like group happy hours, department lunches and team movies. Still has some way to go on the perks, but people seem to be having fun again.

    New games and WildStar transitioning to Free to Play seem like they could put some revenues back into the company. New mobile studio in SF-area is exciting too.

    Cons

    There's a complicated history at the company where there are all kinds of weird policies and procedures in place. Sounds like people are trying to fix that, but there's a long way to go still.

    Perks and morale are improving, but still need work.

    Advice to Management

    More perks, more fun - and maybe a hit game or two. Make your employees feel heard and give them chances to meet all the new people coming in!


There are newer employer reviews for NCsoft
There are newer employer reviews for NCsoft

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