NHS Human Services

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52 Employee Reviews (View Most Recent)

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Stable company to work for with good job security

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Fee for Service Therapist  in  Sharon Hill, PA
Former Employee - Fee for Service Therapist in Sharon Hill, PA

Pros

Flexible schedule
A lot of dedicated employees/clinicians
Strong upper management team
Great place to learn and "get your feet wet" as a therapist
There is always work available and the agency is always expanding

Cons

Everyone is overworked (especially supervisors)
Low pay
Constant changes to processes being made without proper training/follow-through
Low morale in the work environment
Poor communication between upper management and direct care staff
Lots of turn-over

Advice to ManagementAdvice

Better compensating and communication between management and staff may lead to better retention.

Recommends
Neutral Outlook
No opinion of CEO

Other reviews for NHS Human Services

  1. 1 person found this helpful  

    A poorly managed company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Care Worker  in  Ebensburg, PA
    Current Employee - Direct Care Worker in Ebensburg, PA

    Pros

    It is better than no job. And usually you can pick up extra shifts, because employee turnover is so high.

    Cons

    The company seems to value satisfying state requirements more than patient safety, We had to take them on outing in the worst snowstorms of the season.(because the state wants it).

    Extremely low pay for the amount of work, and decisions that have to be made 8.25 hr. That is if you are in a permanent position. As needed positions pay considerably higher, but they expect you to be available all the time.

    There is no leadership for the individual houses, they do have someone they call a house coordinator , but you cannot call them to ask questions about how things should be done at this particular house. The on call coordinator is to be called for call offs only. A bad point if you are new. So if you make a decision and it is not the one they would have made you are in trouble.

    There is a benefit package, but the company pays no portion of the premiums.

    There is a union of some sort but it obviously is very ineffectual. When I have ask about things like workman's comp., vacations , and paid time off, no one seems to know anything.

    Advice to ManagementAdvice

    You should have one person scheduled with each new person for one week, from each house they will be working at, to be one on one, instead of just throwing them into this position of no guidance. The training you give does not come close to showing the realities of working in the houses.

    Pay some portion of the benefits package.

    And in my particular zone, serious revamping needs to be done with the base office staff. There is far to much horseplay, parties, practical jokes going on, and not enough leadership, or guidance for the houses.

    And have someone available from each house to answer questions after hours. Having someone from the office does no good. They have no idea what the houses are really like. It is my understanding they are to come to the house and spend time, and they do, but they do not actually assist with the running of the house. They come when the consumers are out of the house, and when they are there, they just do the paperwork and phone calls they would do at the office. There is no leadership here, no teamwork from the top down.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Fantastic co-workers, poor company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lcsw  in  Philadelphia, PA
    Current Employee - Lcsw in Philadelphia, PA

    Pros

    Co-workers are amicable and helpful.

    Cons

    Company is filled with red tape and unfairness.

    Advice to ManagementAdvice

    Please give employees more raises. If you want people to care more and work harder, one must compensate them to do so.
    Be more honest with employees, tell them up front that they will need to use their own vehicles on a regular basis to drive to Harrisburg, tell employees that they are 'as needed', watch out more for the blatant HIPAA violations that occur daily. Hire management that can function and has experience instead of bringing them in from elsewhere because they have better credentials. Eliminate red tape.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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