23 Employee Reviews (View Most Recent)

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Constant structural reorganization, sales-focused with overworked service.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Client Service  in  Lincoln, NE
Current Employee - Client Service in Lincoln, NE

I have been working at NRC (National Research Corporation) full-time for more than a year

Pros

-Good work-life balance
-Relaxed work environment
-No micro-management
-Decent compensation
-good working relationships

Cons

-Constant reorganization at mid-level management and above creates unstable work environment
-401k match is a joke at .25 % company match
-Service is often stretched very thin with too much work, not enough associates to complete it, and hiring freezes on top of that
-the annual associate engagement survey seems less aimed at actually improving work lives and more geared towards appeasing associates with "small wins"
-propriety software that supports the biggest portion of business is outdated (created 15-20 years ago) and senior leadership is in denial about the needed systems overhaul to stay competitive as a business
-complete lack of formal training program for service associates; managers and supervisors with already full plates have to create and implement training programs for new associates

Advice to ManagementAdvice

NRC needs to step into the 21st century, technology-wise, and provide associates with adequate tools to do their job in terms of software used to create client deliverables.

Recommends
Neutral Outlook
Disapproves of CEO

Other Reviews for NRC (National Research Corporation)

  1.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Lincoln, NE
    Former Employee - Director in Lincoln, NE

    I worked at NRC (National Research Corporation) full-time for more than 3 years

    Pros

    people and teams were wonderful, always felt like I had the support of other people.

    Cons

    financially and very sales focused.

    Advice to ManagementAdvice

    Need to invest in product development and fixes some major issues with systems.

    Neutral Outlook
    Disapproves of CEO
  2.  

    Worst company I've ever worked at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Lincoln, NE
    Former Employee - Project Manager in Lincoln, NE

    I worked at NRC (National Research Corporation) full-time for more than a year

    Pros

    Nice building, both inside and out, free parking if they have room for you, otherwise they pay for a parking garage, close to university.

    Cons

    A revolving door, 70% employee turnover in one year. Dishonest managers. Fired 8 people one day because their insurance costs went up. They don't pay you for unused vacation when you leave so use it up first!

    Doesn't Recommend
    Disapproves of CEO
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