There are newer employer reviews for NTB
There are newer employer reviews for NTB

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Co Workers Were Good..Everything Else Not So Much

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate in Shrewsbury, MA
Former Employee - Sales Associate in Shrewsbury, MA

I worked at NTB full-time (More than 3 years)

Doesn't Recommend
Negative Outlook
Doesn't Recommend
Negative Outlook

Pros

Co workers were great. The work overall is very easy.

Cons

Upper management definitely not all on the same page. Training is pretty much none existent besides shadowing a senior rep and going through some trainings on a computer. No room for growth unless someone above quits or gets fired.

Advice to Management

Upper management is a joke. Swearing like a sailor and constantly telling people they're going to lose their jobs is not a good way to reprimand employees. Offer new/continual training to employees by HIRING QUALIFIED TRAINERS! Multi million dollar business..doesn't run like one!!

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  1. Fun and friendly work environment but pay should be better.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Service Technician in Shrewsbury, MA
    Former Employee - General Service Technician in Shrewsbury, MA

    I worked at NTB

    Pros

    The job is easy. Co workers and upper management are easy to get along with for the most part. Business is usually easy going.

    Cons

    Pay scale could be improved per amount of labor performed. Needs more opportunity for growth. Hours are sometimes hectic but hey it's a retail environment.

    Advice to Management

    Need to offer more room for growth within the company. Better pay scale. Going from the GST position into doing alignments isn't a promotion to be too proud of or even going from sales into an ASM position per pay difference. With the amount of money this company brings in, there should be more corporate offices and positions available to move around with. Also should have some type of legit continuous company sponsored trainings for sales reps, GST, alignment techs and those who want to become mechanics.

  2. uncapped commission and angry customers

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Germantown, MD
    Current Employee - Sales Associate in Germantown, MD

    I have been working at NTB

    Doesn't Recommend
    Doesn't Recommend

    Pros

    uncapped commission
    not so much responsibilities

    Cons

    no benefits
    hard to grow
    work late
    deal with angry customers

    Advice to Management

    be more educated

There are newer employer reviews for NTB
There are newer employer reviews for NTB

See Most Recent

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