NTI

www.nticentral.org
There are newer employer reviews for NTI

 

Work From Home, But At A Price

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - WAHA - Customer Service (Work At Home Agent) in Boston, MA
Former Employee - WAHA - Customer Service (Work At Home Agent) in Boston, MA

I worked at NTI

Pros

Able to work from home means no commute or commuting expenses. Also, can work in pajamas and a bathrobe if you want.

Cons

Little support from employer. Most contact was through client that the customer service was being preformed for. Pay was only mediocre at best.

Doesn't Recommend
No opinion of CEO

8 Other Employee Reviews for NTI (View Most Recent)

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  1.  

    Good experience with the comfort of working at home.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service in Boston, MA
    Current Employee - Customer Service in Boston, MA

    I have been working at NTI

    Pros

    NTI gives you a chance to work at home. I work on a specific account every week so the work is fairly easy. You get to communicate through web technologies, e-mail and phone. The account I'm on is very supportive.

    Cons

    It gets isolating not seeing people every day. There is a limit on how much you can advance. The work gets boring sometimes.

    Advice to ManagementAdvice

    Offer a little more communication between NTI and its employees. I want to hear how things are going in the company. I want a newsletter.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NTI

    Pros

    It is working from home and that saved money. Working with staff customers is rewarding, and competitive. They have good training, a medical savings plan and very flexible hours (chance for overtime).

    Cons

    In one job, there were overzealous team leads who have to throttle the number of phone reps according to needs of companies who hire them. It is something you have to get used to when working for this type of company. This means that you don't get paid the same each week. You have to sit for long periods waiting for an instant message for more hours. So, there is downtime involved sometimes. You have to know your status compared to other reps and it is a complex online system.

    Recommends
There are newer employer reviews for NTI

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