90 Employee Reviews (View Most Recent)

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Overall good place to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service Representative  in  Kalamazoo, MI
Current Employee - Customer Service Representative in Kalamazoo, MI

I have been working at National City

Pros

Plenty of opportunities for advancement. Promotes from within.

Cons

The pay doesn't seem to be the best, and not most qualified necessarily in supervisory roles (I have never applied to be a supervisor just an observation).

Advice to ManagementAdvice

Merit increases should be based on merit

Recommends
Approves of CEO

Other Reviews for National City

  1.  

    Avoid National City until PNC takes over completely

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Office Manager  in  Saint Louis, MO
    Current Employee - Office Manager in Saint Louis, MO

    I have been working at National City

    Pros

    410k match, health benefits, average vacation time, decent flexibility,

    Cons

    management has the leadership skills of a gerbil. Raises are almost non-existent. You get less of a raise than inflation. You never know when they are going to fire you because they set ridiculously high goals and then most people don't meet them so they can pick and choose who to fire. Upper management could care less about you as a person or for any career development. This company just passes down work all the way to the bottom. Senior management passes to vice presidents, who then pass on to people who work for them. Therefore people in the middle don't do anything but dish out work then monitor you working.

    Advice to ManagementAdvice

    Be more conservative. The reason why you had to sell was because you were going to go bankrupt from all the risky loans and outrageous rates. Stop pushing so hard for sales and do it the right way.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Good place to start a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Corporate Banker  in  Cleveland, OH
    Current Employee - Corporate Banker in Cleveland, OH

    I have been working at National City

    Pros

    Positives:

    The people at NCC are truly best in class. Even though NCC is a big company 30K+, there is a close nit community feel. Additionally, meeting with upper level management is practice that is encouraged.

    Negatives:
    Considering that NCC Is a close nit environment company, your advancement is highly weighted on who you know and who knows you and your abilities.

    Cons

    NCC needs to do a better job at integrating their customer data. Extracting accurate data about customers and market segments can be very difficult and frustrating. There are multiple systems that are not linked.

    The company was recently taken over my PNC. Therefore, I am not sure how many jobs will be cut as a result.

    Advice to ManagementAdvice

    Don't be affair to make a decision.

    Approves of CEO
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