There are newer employer reviews for National City
There are newer employer reviews for National City

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Okay place to work depending on your location

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Indianapolis, IN
Current Employee - Customer Service Representative in Indianapolis, IN

I have been working at National City

Recommends
Recommends

Pros

Current 401k match 1.15:1, may be changing after PNC merger complete
Working with the public and establishing relationships with a reputable company
Great Product set

Cons

Currently going through a merger with PNC and a lot is unknown
Pressure from management to prioritize their needs while completing regular duties
Lending Guidlines are very strict
High Turnover

Advice to Management

Communicate with lower level employees, they are the heart of your organization.

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  1. Excellent Place to Work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Canton, MI
    Current Employee - Office Manager in Canton, MI

    I have been working at National City

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    opportunities for advancement, training, time off and paid holidays. hours are excellent and work/life balance is stronly encouraged.

    Cons

    dealing with customers regarding things beyond your control (policies & procedures)

    Advice to Management

    keep up the great work! This is a great place to work.


  2. Helpful (1)

    The worst decision I made was moving to National City.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Financial Consultant in Louisville, KY
    Current Employee - Licensed Financial Consultant in Louisville, KY

    I have been working at National City

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The pay was very good on the base salary.

    Cons

    The payout on the investement side was miniscule, between 3-15%. The management is poorly structured with a divide between the investment and bank side and the LFCs caught in between. Some of the Branch Managers have the old mentality that you selling investments is taking away from their deposit base. There is a lack of a good support system. The branch managers spend 75% of their time our of the office on "business calls." When the branch manager is in the office, they refuse to actually do any work, such as opening accounts. I actually had multiple ocassions when I was in the break room eating lunch, and the branch manager came and got me to have me open an account, even though they were doing nothing. The disciplinary techniques are very strange. Your manager will not say anything to you about how you are doing, but then will write you up for something that they never got an explanation for, until the write-up is occurring, and when there is a completely logical explanation, they don't care.

    Advice to Management

    Actually ask questions before writing somebody up, and don't write people up based on hearsay. Have some integrity.


There are newer employer reviews for National City
There are newer employer reviews for National City

See Most Recent

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