National City

  www.nationalcity.com
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If the NCB mgmt style is gone with the PNC merger, then it should be okay

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Retail Investment Officer  in  Louisville, KY
Former Employee - Retail Investment Officer in Louisville, KY

Pros

The best reason to work for National City is their benefits but that will probably change with the merger with PNC. The 401K match was very generous except it was with bank stock and most employees probably kept the stock which turned out to be a big mistake! Also, there are truly some very dedicated and professional employees who work in the bank branches who are a pleasure to work beside!

Cons

The coach them up or coach them out management style is the true downside of working at National City. There are people who have been promoted into upper management positions who have had no Organizational Behavior training or Human Resources classes and actually could be putting the bank in postion to be sued with some of their actions. Public ridicule of employees actually occurred in meetings, and I was included in sales meetings which myself and other employees called the "de-motivation" meetings. National City failed for a lot of reasons not just because of the disastrous First Franklin purchase if the behavior of the managers in Louisville was indicative of the rest of the organization. Hopefully, PNC will rid itself of most of the management of National City and keep most of the "worker bees" because they are the true heart of the organization and they have made the retail part of the bank successful.

Advice to ManagementAdvice

Re-evaluate your management style. You've re-arranged things a couple of times but you keep using a top down approach. Why don't you try evaluating from the bottom? You do this Gallup poll every year but it doesn't seem to change anything. Middle management needs some work. Some of these folks do not know how to manage people. Their quarterly bonuses drive their management style and I get a quarterly bonus too but I would never ever have let my LFCs think that was my priority more than servicing my clients or assisting them! That is just not the right message to send to the people who do not get the bonus.

Doesn't Recommend
No opinion of CEO

Other reviews for National City

  1.  

    Okay place to work depending on your location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Indianapolis, IN
    Current Employee - Customer Service Representative in Indianapolis, IN

    Pros

    Current 401k match 1.15:1, may be changing after PNC merger complete
    Working with the public and establishing relationships with a reputable company
    Great Product set

    Cons

    Currently going through a merger with PNC and a lot is unknown
    Pressure from management to prioritize their needs while completing regular duties
    Lending Guidlines are very strict
    High Turnover

    Advice to ManagementAdvice

    Communicate with lower level employees, they are the heart of your organization.

    Recommends
  2.  

    Excellent Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Office Manager  in  Canton, MI
    Current Employee - Office Manager in Canton, MI

    Pros

    opportunities for advancement, training, time off and paid holidays. hours are excellent and work/life balance is stronly encouraged.

    Cons

    dealing with customers regarding things beyond your control (policies & procedures)

    Advice to ManagementAdvice

    keep up the great work! This is a great place to work.

    Recommends
    No opinion of CEO
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