21 Employee Reviews (View Most Recent)

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Excellent.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Advisor  in  London, England (UK)
Current Employee - Customer Service Advisor in London, England (UK)

I have been working at National Express Group full-time for more than a year

Pros

It is very laid back, as long as you get your work done - no one bothers you. I like this work style approach. I managed to get everything done but was not bombarded and suffocated.

Cons

There aren't any to be honest that I could particularly think of.

Advice to ManagementAdvice

Upper management is closed off, you don't get to see the UPPER management much but lower management, yes you do.

Recommends
Neutral Outlook
Approves of CEO

Other Reviews for National Express Group

  1.  

    Customer Relations Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Express Group full-time for more than a year

    Pros

    Free Bus Pass, that's pretty much it.

    Cons

    Customer expect the earth from Coach, Management only care about profit and this can be felt throughout the ranks.

    Advice to ManagementAdvice

    Invest in the staff members.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    I Love my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Express Group full-time

    Pros

    Look forward to work with friendly people every day

    Cons

    never get told of any changes, etc. always last minute.

    Positive Outlook
    Approves of CEO
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