There are newer employer reviews for National Grid USA

 

Great people Good work but the bosses made things so much harder than they needed to be

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Engineer in Waltham, MA
Current Employee - Engineer in Waltham, MA

I have been working at National Grid USA

Pros

Great people good opportunities poor bosses

Cons

so much politics
There seems to be a disconnect between upper management and mid level managers and the actual workers

Advice to ManagementAdvice

Never give the answer, "we do it that way because we always did it like that" It is not an answer

No opinion of CEO

114 Other Employee Reviews for National Grid USA (View Most Recent)

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  1. 1 person found this helpful  

    The majority of the Co-workers / staff are great . Senior level management on the other hand.... horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Network Engineer in Northborough, MA
    Former Employee - Senior Network Engineer in Northborough, MA

    I worked at National Grid USA

    Pros

    The co-workers / overall staff are great people. The pay and benifits , decent.

    Cons

    No clear direction from senior level Mgmt. Although they make profits each year it was decided to outsource IS. Slashing jobs and outsourcing is all they seem to know how to do.

    Advice to ManagementAdvice

    It would be cheaper and more productive to outsource YOU !!

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Great place to develop oneself with little supervision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Contact Center Supervisor in Lowell, MA
    Current Employee - Contact Center Supervisor in Lowell, MA

    I have been working at National Grid USA

    Pros

    Some of the best reasons to work at Nation Grid are:

    Upper management does not micro-manage you. They will expect that you learn the job, learn what is expected of you and then perform. (If you are a go-getter and do not need any hand holding then this job is perfect for you)

    They are flexible with how you run your team.

    They allow you to develop your own "teaching tools", worksheets and monthly newsletters for your teams.

    Cons

    Although National Grid was a great place to work, it did have it's down sides:

    Team moral over the whole floor was low.

    Constant conflict with management and unions.

    Advice to ManagementAdvice

    Take the time to listen to your reps more. The people that work in the call centers and on the roads are the people who represent the company through the customer's eyes.

    No opinion of CEO
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