National Grid USA

  www.nationalgridus.com
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110 Employee Reviews (View Most Recent)

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Customer Service Rep

Customer Service Representative (Current Employee) Melville, NY

ProsGood benefits, good pay! loved the people i worked with

Consthey were not flexible at all

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    LOTS of potential to become an innovator

    Director (Current Employee) Brooklyn, NY

    I have been working at National Grid USA full-time for less than a year


    Pros: - Business model - Balance sheet is positive - Correct reorganization is… Cons: - Need to deliver a more positive customer service experience - Lack of awareness: brand, its products, what… Advice to Senior Management: If cable companies can improve their customer service, so can National Grid! Don't think of National Grid as a "utility" company, but… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Very clicky - If you're not liked, you'll never get ahead.

    Analyst (Former Employee) Northborough, MA

    I worked at National Grid USA full-time for more than 10 years


    Pros: You get to learn a lot about different technologies. Mostly because… Cons: Always going through a re-organization. Just when you get something done, it has to be changed based on a whim. Employees in Syracuse get paid… Advice to Senior Management: Pay employees in NY and NE the same salary for the same job.… No, I would not recommend this company to a friend More
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