There are newer employer reviews for National Grid USA
There are newer employer reviews for National Grid USA

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disatisfied former employee

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Payroll in Hicksville, NY
Former Contractor - Payroll in Hicksville, NY

I worked at National Grid USA as a contractor (Less than a year)

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

there no pros company is fake

Cons

typical corporate environment
politics
favortism-unfair work ethic

Advice to Management

every employee should be created equally
no discrimination

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  1. Customer Service Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Melville, NY
    Current Employee - Customer Service Representative in Melville, NY

    I have been working at National Grid USA full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good benefits, good pay! loved the people i worked with

    Cons

    they were not flexible at all


  2. Helpful (1)

    LOTS of potential to become an innovator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Brooklyn, NY
    Current Employee - Director in Brooklyn, NY

    I have been working at National Grid USA full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Business model
    - Balance sheet is positive
    - Correct reorganization is in place

    Cons

    - Need to deliver a more positive customer service experience
    - Lack of awareness: brand, its products, what it does day-to-day, proactive visibility in the news
    - Company diversity, specifically, in age and gender (getting better though!)

    Advice to Management

    If cable companies can improve their customer service, so can National Grid!

    Don't think of National Grid as a "utility" company, but instead, think of it as a forward-thinking, innovative ENERGY company whose purpose is to serve the needs of its customers in local communities.


There are newer employer reviews for National Grid USA
There are newer employer reviews for National Grid USA

See Most Recent

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