National Grid USA
2.9 of 5 103 reviews
www.nationalgridus.com Waltham, MA 5000+ Employees

103 Employee Reviews (View Most Recent)

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disatisfied former employee

Payroll (Former Employee)
Hicksville, NY

I worked at National Grid USA as a contractor for less than a year

Prosthere no pros company is fake

Constypical corporate environment
politics
favortism-unfair work ethic

Advice to Senior Managementevery employee should be created equally
no discrimination

No, I would not recommend this company to a friend

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  • Culture & Values
         
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Customer Service Rep

Customer Service Representative (Current Employee)
Melville, NY

I have been working at National Grid USA full-time for more than 3 years


Pros: Good benefits, good pay! loved the people i worked with Cons: they were not flexible at all Yes, I would recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

LOTS of potential to become an innovator

Director (Current Employee)
Brooklyn, NY

I have been working at National Grid USA full-time for less than a year


Pros: - Business model - Balance sheet is positive - Correct reorganization is… Cons: - Need to deliver a more positive customer service experience - Lack of awareness: brand, its products, what… Advice to Senior Management: If cable companies can improve their customer service, so can National Grid! Don't think of National Grid as a "utility" company, but… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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