There are newer employer reviews for National Grid USA

 

disatisfied former employee

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Payroll  in  Hicksville, NY
Former Employee - Payroll in Hicksville, NY

I worked at National Grid USA as a contractor for less than a year

Pros

there no pros company is fake

Cons

typical corporate environment
politics
favortism-unfair work ethic

Advice to ManagementAdvice

every employee should be created equally
no discrimination

Doesn't Recommend
Disapproves of CEO

114 Other Employee Reviews for National Grid USA (View Most Recent)

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  1.  

    Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Melville, NY
    Current Employee - Customer Service Representative in Melville, NY

    I have been working at National Grid USA full-time for more than 3 years

    Pros

    Good benefits, good pay! loved the people i worked with

    Cons

    they were not flexible at all

    Recommends
    Neutral Outlook
  2.  

    LOTS of potential to become an innovator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Brooklyn, NY
    Current Employee - Director in Brooklyn, NY

    I have been working at National Grid USA full-time for less than a year

    Pros

    - Business model
    - Balance sheet is positive
    - Correct reorganization is in place

    Cons

    - Need to deliver a more positive customer service experience
    - Lack of awareness: brand, its products, what it does day-to-day, proactive visibility in the news
    - Company diversity, specifically, in age and gender (getting better though!)

    Advice to ManagementAdvice

    If cable companies can improve their customer service, so can National Grid!

    Don't think of National Grid as a "utility" company, but instead, think of it as a forward-thinking, innovative ENERGY company whose purpose is to serve the needs of its customers in local communities.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for National Grid USA

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