National Student Clearinghouse

www.studentclearinghouse.org
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Helpful (2)

It could have been better

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Herndon, VA
Former Employee - Anonymous Employee in Herndon, VA

I worked at National Student Clearinghouse

Doesn't Recommend
Doesn't Recommend

Pros

Non-profit organization
Proponents of work-life balance
Summer flex schedules
Awesome annual dinner
Bonuses
Matching 401k
Friendly co-workers
Subsidized sodas (only a quarter!)
Active employee entertainment committee
Tuition reimbursement

Cons

Pay is lower than private sector
Oligarchical management
No real career path
Unequal promotion opportunities
A lack of training the trainers

Advice to Management

Perks are nice, but it's better to get at the root of the problems rather than glossing them over with free food.

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  1. Helpful (4)

    Good Company, Bad Management

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA

    I worked at National Student Clearinghouse

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Valuable service provider to colleges and universities
    Great benefits like 200% matching on 401K
    Sometimes get surprise time like Friday afternoon before holiday weekend

    Cons

    Executives playing politics; too many snide comments and criticisms
    CEO refuses to deal with infighting among direct reports
    Lots of finger pointing when problems occur

    Advice to Management

    Stop sniping at each other. Employees see it and spend a lot of time talking about it.


  2. Helpful (6)

    Worst company you can work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Student Clearinghouse

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Decent pay (if you are in right department), summer flex (depending on your department and manager, not everyone gets it), cheap soda, 401K seems to be competitive, and you can wear jeans and flip flops

    Cons

    The COO runs this nonprofit like its her own Fortune 500 company that she built from the ground up. An astonishing amount of managers come from her old company or are old friends. Employees are reluctant to go to HR to resolve issues because they know HR will not keep things confidential. The President is nice but never there, knows little about and doesn't influence the company, and turns his head away from any issue. Communication needs to be improved internally and externally. The IT and Commercial Business Directors made numerous mistakes when "enhancing" the company website that caused numerous customer headaches, delays, and tremendous income loss. They were not reprimanded. But don't lock your computer when you walk to the bathroom and you can be fired. Lower level employees are never recognized for their efforts and will never be promoted. Things never get done here because the decision makers drag their feet and more worried about CYA than anything else.

    Advice to Management

    The board or whomever the COO and President report to really need to look at the leadership they have in place. All it would take would be an independent survey not administered by HR and the COO and a lot of truth would come out. Morale is at an all time low here. COO has too much freedom to come and go as she pleases, hire friends from her old company as executives, and this has put her out of touch with the business and the employee morale.


There are newer employer reviews for National Student Clearinghouse
There are newer employer reviews for National Student Clearinghouse

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