National Student Clearinghouse

  www.studentclearinghouse.org
  www.studentclearinghouse.org
There are newer employer reviews for National Student Clearinghouse

3 people found this helpful  

Management is completely disorganized and inept

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Manager in Herndon, VA
Former Employee - Manager in Herndon, VA

I worked at National Student Clearinghouse full-time (more than an year)

Pros

decent salary and benefits
not much else

Cons

unrealistic expectations and work load
poor planning
poor leadership
company direction changes with the wind

Doesn't Recommend
Positive Outlook

27 Other Employee Reviews for National Student Clearinghouse (View Most Recent)

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  1. 3 people found this helpful  

    Steady decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Student Clearinghouse full-time

    Pros

    Good benefits (in theory - they are offered). Free coffee. 25 cent sodas. Free parking. New equipment. Fitness center on site. Deli on first floor. Some employees still care, and work very hard for the success of the company as a whole. Pay is good, depending on what department you are in.

    Cons

    Many benefits only apply if you can actually take them, so they are very unfairly applied. Individuals cause extensive extra work for other employees and are not disciplined. Instead they are praised when on the rare occasion they do something good. The business is so concerned about rapid growth that they do not care that those building that growth have no personal life. There is no channel to escalate concerns as complaints to management are dispensed without cause. Thus far none of these complaints have had legal (i.e. sexual misconduct) or this company's attitude toward confidentiality and actual resolution of the issues could have far heavy consequences. Employees that extend themselves with countless unpaid overtime are simply told that they are "doing their job", and the attitude of those that fail to do this are considered bad apples to be pushed aside. Complaints about the company are viewed as attacks on the holy grail of employment.

    Advice to ManagementAdvice

    I cant believe you sent a Director to this site to spread pro-company propaganda. Try actually listening and fixing issues instead of assuming you know what is best. Long time employees in my view care far more about this company and its reputation than those that came in for a quick paycheck. Many of them worked countless hours here for far less money than they are paid now. Listening to them has educated me a great deal. They actually have some idea about what needs fixing. Having another cheer party does not fix things. Free food is not a fix to not getting a break in a 10+ hour work day. Nor does satisfaction reviews that do not address the root cause of problems here. If you truly want to be a "best place" to work, stop the incessant back patting about what a good job you are doing and listen for once in your lives. There is no "one" senior person (including the CEO/COO) that is to blame for the decline. It has been a consistent slide due to a failure to be reasonable in expectations.

    Doesn't Recommend
    Negative Outlook
  2. 2 people found this helpful  

    Don't make the same mistake others have made

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Student Clearinghouse full-time (more than 5 years)

    Pros

    Nice people, good benefits, northern Va location

    Cons

    Management is purely political and not trustworthy.

    Advice to ManagementAdvice

    Treat employees the way you wanted to be treated early on in your career.

    Doesn't Recommend
    Negative Outlook
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