Pros

benefits
retirement plan
national company with many locations

Cons

pressure to obtain sales
no control over hiring/firing
oldest computer systems ever
put competing stores in same shopping centers
stores are very understaffed
mission statement is too long and convoluted

Advice to Senior Management

allow managers to run their stores with out all the red tape and bureaucracy
field management has too much say over day to day operations of the store
set into place a system of immediate recognition for positive sales and customer service
reorganize the bonus/commission structure
make career development and associate training a priority