There are newer employer reviews for Nationstar Mortgage
There are newer employer reviews for Nationstar Mortgage

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Helpful (2)

Get what you need then get out!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Analyst in Lewisville, TX
Current Employee - Analyst in Lewisville, TX

I have been working at Nationstar Mortgage full-time (More than 3 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

- Good breeding ground if you're fresh out of college and need a job - Fairly friendly staff, maybe encounter one or two snooty managers - Extra activities (employee perks day, holiday parties, blood drives, toy drives, push-ups for veterans, jean days, intramural sports, etc.) - Employee discounts (phone bills, gym memberships, amusements parks, etc.)

Cons

- Lots of favoritism - Slow or favoritism-based promotions - Low pay (But money is money, especially if you have bills to pay) - Unorganization: Equipment, employees, and locations are randomly placed around the building/area. - Layoffs, especially within the past year, hundreds or thousands are let go on any given day - Outsourcing and the painful process that comes along with it when you're trying to communicate with reps in India - Micromanaging departments, especially Claims and anything on the phones - Lots of dead-end employees that don't really care about their jobs, so you might have to do it for them Basically, if you're down to the wire and you receive an offer, take it. Do your work diligently, efficiently, and timely. Learn from everyone and everything, look for opportunities to grow. Stay positive and don't complain (even if your job sucks). Be courteous and respectful to everyone (even if they suck). With this, you'll gain the attention you need to move up. And once you've gained all that you want/need, leave for better pay.

Advice to Management

Instead of seeing your good employees go because you can't pay them enough, consider letting your dead-end employees go and use the monies you were gonna pay them towards keeping your good employees.

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  1. This used to be a good place to work.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nationstar Mortgage full-time

    Pros

    Good people to work with. Internal job site to know what other positions are available in the company. Competitive starting salaries.

    Cons

    Upper managment is more interested in making money for themselves vs sharing the wealth. The company has grown and yet raises are small and now jobs are being sent to India. Decisions are made based upon saving a buck vs quality.

    Advice to Management

    Listen to employee ideas and implement them. Benchmark employee salaries to keep salaries competitive, not just starting salaries. Appreciate tenure. You are losing quality employees because you consider them expendable. You need a wake up call.


  2. Helpful (1)

    FHA Loan Processor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FHA Loan Processor in Saint Louis, MO
    Former Employee - FHA Loan Processor in Saint Louis, MO

    I worked at Nationstar Mortgage full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    For me it was a great place to work. People and management were easy to get along with. Make much progress there and learner a lot!

    Cons

    Too many last minute changes to polices and procedures. Upper Management and mild-level management was a case of the right hand not knowing what the left hand was doing.

    Advice to Management

    Get a good game plan together and make sure it is feasible; before you start the play. When you are in the play; and trying tp come up with a plan; well, that is not a good time to create it. You put a great deal of people at a gross disadvantage by doing that, and severely hurt your reputation.


There are newer employer reviews for Nationstar Mortgage
There are newer employer reviews for Nationstar Mortgage

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