There are newer employer reviews for Nationwide Credit
There are newer employer reviews for Nationwide Credit

See Most Recent

I liked trying to help these people get out of debt.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Collector in Kennesaw, GA
Former Employee - Collector in Kennesaw, GA

I worked at Nationwide Credit full-time (More than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

The camaraderie among your co-workers.

Cons

Having to work on the weekends.

Advice to Management

I think you should try to stop having the employees have to work on the weekends.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Chaotic, company is struggling to succeed and is constantly changing directions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nationwide Credit

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They pay well, very good at attracting talent and I had the opportunity to work with some talented and interesting people.

    Cons

    High turnover both voluntary and involuntary. Many good people come and go. They view themselves as much an offshore company as an onshore company and seem not to recognize that regardless of cost there are some things that should be kept onshore to serve domestic customers and maintain quality.

    Advice to Management

    listen to your people, be open minded, and don't let organizational arrogance get in the way of constructive change. Sometimes you have to trust people on the front line and let them run with the ball. High turnover may be a symptom of repeatedly trying to execute flawed strategies.


  2. Typical Call Center --- TERRIBLE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Vestal, NY
    Former Employee - Customer Service Representative in Vestal, NY

    I worked at Nationwide Credit full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The coworkers are the best part about this job. They've accepted that this job sucks and try to make the best of it.

    Cons

    Lack of communication between the different departments causes undue stress upon the agents when problems take too long to resolve.

    The changes that are implemented weekly seem to take weeks to actually take effect, between employees relaying incorrect information and the interdepartmental miscommunication.

    The parent company Altisource keeps wages low so morale stays down with it.

    Advice to Management

    Restructure the "team" environment. It doesn't feel very much like a team when nobody is sitting near each other to foster that team spirit.

    Find a way to communicate issues and changes clearly so that each rep can provide accurate information.


There are newer employer reviews for Nationwide Credit
There are newer employer reviews for Nationwide Credit

See Most Recent

Work at Nationwide Credit? Share Your Experiences

Nationwide Credit

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.