Nationwide

www.nationwide.com
There are newer employer reviews for Nationwide

 

Customer Service Representative

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Columbus, OH
Former Employee - Customer Service Representative in Columbus, OH

I worked at Nationwide full-time (more than a year)

Pros

Great Benefits, haven't heard of anyone coming straight out of college and getting 15 days off a year. Also, great work/life balance, 401k and benefits.

Cons

Terrible pay, also if you are put into a low level role, you have slim to no chance of moving to a position outside of that department, even if you are very qualified to do so.

Advice to ManagementAdvice

Look internally, you have a brain drain going on because you label employees with their position title and are unwilling to look at their credentials. Also, consider that they took a low level role due to the bad state of the economy.

Doesn't Recommend
Neutral Outlook
Approves of CEO

788 Other Employee Reviews for Nationwide (View Most Recent)

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  1.  

    Good company, stressful sales department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retention Agent in Des Moines, IA
    Former Employee - Retention Agent in Des Moines, IA

    I worked at Nationwide full-time (more than 3 years)

    Pros

    The company has good health benefits

    Cons

    If you work in sales it is a stressful department with high turnover

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    All the drawbacks of working for a Fortune 100 corporation with none of the advantages.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counsel in Dallas, CO
    Former Employee - Counsel in Dallas, CO

    I worked at Nationwide full-time (more than 5 years)

    Pros

    Good general benefit package for employees at all levels. Incentive comp, however, is problematic, and continuation of defined benefit pension plan is silly.

    Cons

    High percentage of executive comp tied to performance of other divisions randomizes annual income. HR has been compromised to an embarrassing extent. Extremely top-heavy, with the negative effects one would expect. Upper management has been too static and is out of touch. Prima donas and fiefdoms abound.

    Advice to ManagementAdvice

    Stop "restructuring" to create room for more AVPs and VPs. Divisions that could be run by one competent VP are now occupied by a VP and a dozen AVPs, leading to massive inefficiencies across the board.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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