Nationwide

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638 Employee Reviews (View Most Recent)

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  • Culture & Values
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  • Disapproves of CEO

1 person found this helpful  

Nationwide Sales Solutions- sales department in Des Moines is falling apart

Multi-Line Sales Agent (Current Employee) Des Moines, IA

Pros-Decent pay
- they hire anyone that applies and can talk and type at same time (because of large turnover)
- most co workers will help you and will listen to you and explain things about why things are the way they are

Cons- No raises
- It is not sales it is a call center
- they do not leave you alone and expect you to be taking call after call after call and be on phone 90% of your shift ( if you sell like i did its hard to do because you have to note and follow up on all sales)
- 1 manager and he is over worked and is a yes sir guy
- ran by people above the manager that has never worked in a sales center enviorment and just bases changes on stats that they think will work
- Agents have no say in anything
- one day you have your job and next you slip up once on anything you are gone
- breaks and lunches and even bathroom breaks are scheduled and you have to stick to your schedule
- Everyone makes the same amount of base money... from just starting to senior agent... only way to make money is commison and if you dont get that pay is not that good
- You get vacation time but VERY hard to use... the vacation calender fills up 3 or 4 months in advance and they alow for 2 people out of 150 people off each day so 14 hours available daily for almost 150 agents. So if you need a weekend off GOOD LUCK
- If vacation calender is full and you need it off even 3 months in advance and cant get it off because the day is full you get occurences and 4 of those a year you get fired.
- sales agents are blacklisted so you cant move up to a different position in nationwide if you are in sales unless you know someone

Advice to Senior Management- Quit hireing everyone off the street to fill seats. Agents that you hire are getting less and less sales oriented. If you want to hit sales goals keep the people that can sell and keep them happy instead of hireing to fill seats and most of those people cant sell.
- listen to agents.. happy agents= sales

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Good company, stressful sales department

    Retention Agent (Former Employee) Des Moines, IA

    I worked at Nationwide full-time for more than 3 years


    Pros: The company has good health benefits Cons: If you work in sales it is a stressful department… Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    All the drawbacks of working for a Fortune 100 corporation with none of the advantages.

    Counsel (Former Employee) Dallas, CO

    I worked at Nationwide full-time for more than 5 years


    Pros: Good general benefit package for employees at all levels. Incentive comp,… Cons: High percentage of executive comp tied to performance of other divisions randomizes annual income. HR has been compromised to an embarrassing extent. Extremely… Advice to Senior Management: Stop "restructuring" to create room for more AVPs and VPs. Divisions that could be run by one… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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