Nationwide

www.nationwide.com
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job review

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee in Pittsburgh, PA
Former Employee - Anonymous Employee in Pittsburgh, PA

I worked at Nationwide

Pros

Good company with good opportunities for the most part. Was a good company to get experience. Pay was ok and the training was good.

Cons

Management direction. They keep changing the how they do business both for the company and the agents. No real job security

Advice to ManagementAdvice

Try to create an action plan and stick with . Consolidation isn't always a important expecially if you have a good work force.

Disapproves of CEO

817 Other Employee Reviews for Nationwide (View Most Recent)

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  1.  

    Nationwide Is On Management's Side, Not the loyal Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Retention Agent in Portland, OR
    Current Employee - Retention Agent in Portland, OR

    I have been working at Nationwide

    Pros

    Great fellow employees who are very supportive

    Cons

    Imcompetent Sr and local Management and Supervisors. Nationwide used to be a pretty good place to work until being taken over by the Allied Management. They have one thing on their mind and that is to downsize to a default. One person who stated " They do not value input from anyone over 45 yrs old" is very typically correct. For the seasoned Insurance Professional, Nationwide is like going back to Kindergarten. One one hand your told that your a professional Insurance counselor and on the other hand you are treated like a child with lack of respect, condesending remarks and bombarded with unrealistic goals by those at the supervisory and management level. The morale is in the toilet, at least at this particular office. All goal attainment is now attempted by threat tactics. Your are forced to attempt to call current customers 7 or 8 times within a 6 month period to go over their policies with them. My experience is that 95% of them consider this to be badgerment. Working there is much like working in boiler room/call center environment, non of which fosters a professional working environment. On top of all this they force you to be licensed in 45 different states and expect you to keep abrest of all the daily changes for all the states. Their software tools are old, antiquated and anything new in the way of tools is simply a band aid on top of what they already have to work with. The management seems to value mostly the employee with a drone/worker bee mentality that never speaks up and just shuffles along from day to day. If you are looking for a challenging rewarding career with upward mobility for those of any age I would highly reccomend planing on living in either Des Moines, Iowa or Columbus, Ohio as this local office has little to nothing to offer you.

    Advice to ManagementAdvice

    Decide which you wish to be, an Insurance Company or a Bank! Immediately establish weekly focus groups with all your employees and let them speak freely with out fear of reprisal. Take a look at that fact you have some real problems with some of your local management and supervisors as far as attitude, knowledge of Insurance is concerned. Stop padding the pocket books of only the Sr. level management at the Home Office level while allowing the folks out in the trenches to financially flounder. Begin to realize that you cannot become number one when your employee morale is 10 feet below sealevel. You badly need to start staffing your local management with seasoned insurance professionals in lieu of people with call center backgrounds who have no idea what a basic tool like a "broker of record letter" is. It would be good to wake up and realize that the best employees you had are the folks that now work for someone else!

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Nationwide is becoming a horrible place to work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Information Systems Technical Specialist in Columbus, OH
    Current Employee - Information Systems Technical Specialist in Columbus, OH

    I have been working at Nationwide

    Pros

    Average pay, average benefits...thats about it..

    Cons

    7 years ago I was happy with Nationwide, not anymore...the recent changes Nationwide has made is really causing alot of employees to look elsewhere for employment. They are destroying the working environment.

    1) They cut back on the amount of vacation carryover days
    2) They no longer allow employees to dress casually all week long. Whereas you used to be able to pay a fee which goes to United Way to wear jeans, this is only allowed on Fridays now. Gee, nice thinking there guys...you just decreased Operation Feed money.
    3) Here's a kicker - They are changing all of the floors to "Team Spaces" with an Agile environment setting. NOBODY wants this. Quite Frankly it SUCKS. Who wants to give up a personalized private cubicle to sharing an open table with other people? If the senior management think this is such a great idea, then why aren't the senior management also sharing tables like the rest of us? Oh no, in fact they actually get upgraded from a big cubicle, to actual offices with real doors. Like the saying goes around Nationwide, it takes having walls to decide that others not having walls is better.
    4) And the worst of all, they are banning all AWE and AWS work schedules. In other words, you can no longer work from home, and you can no longer work a condensed work week (i.e 4 ten hour days with every Friday off, etc) This is going to cause a massive talent drain in this company.. In the day and age of the internet, they are refusing to let IT folks work from home. Makes a whole lot of sense doesnt it? How is that for regression?
    5) A couple years ago they got rid of sick time. Its now in a bucket of "Your Time"...which essentially means employees have less vacation time.
    6) Although I have no proof I believe they "fib" about engagement scores. First of all they give us some positive news right before surveys are taken...and once scores are released, they bombard everyone with negative decisions...do you really think the associates are dumb enough to not catch this? Every single person in my department rated the scores as low as they could this year, yet scores raised for our dept?

    Bottom line, this company used to be a good place to work...but not anymore.
    Nationwide is NOT on my side.

    Advice to ManagementAdvice

    Get off your high horses, give the employees there walls back, give back the AWE and AWS schedules and then maybe you can prevent the talent drain thats about to occur as soon as the economy improves.

    Doesn't Recommend
    Disapproves of CEO
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