There are newer employer reviews for Navy Federal Credit Union
There are newer employer reviews for Navy Federal Credit Union

See Most Recent

Satisfied With Room for Improvment

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Member Service Representative in Pensacola, FL
Current Employee - Member Service Representative in Pensacola, FL

I have been working at Navy Federal Credit Union full-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Good work environment. Central campus with amenities. Peers have so far been very willing to help you achieve your goals and push you forward. Training was good. Instructors were eager to help. My supervisor has been very good and is there to help as much as possible and to get me promoted quickly.

Cons

Interview and job information prior to accepting did not really describe the expectations as well as they should.

Advice to Management

More flexibility with allowing someone with specific experience to apply and accept positions more applicable to their background and goals.

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  1. Helpful (5)

    High Stress!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Closer in Pensacola, FL
    Former Employee - Mortgage Loan Closer in Pensacola, FL

    I worked at Navy Federal Credit Union full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great benefits & pay, good working environment, good middle management team (unfortunately, the communication between middle and upper management seems to be lacking).

    Cons

    High stress, long hours (50 - 60 hrs/wk), unrealistic expectations from management. Work is NOT evenly allocated among closers. Many people "burn out" (it is not unusual to see closers crying). No work/life balance. I didn't feel the pay was worth the sacrifices (extreme stress level, long hours and no time to spend with my family).

    Advice to Management

    Find a better way to distribute workload so that it doesn't all get piled on your hardest workers; while they may work hard for you and take everything you give them, everyone has their "breaking point!"


  2. Very happy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Representative in Jacksonville, FL
    Current Employee - Member Service Representative in Jacksonville, FL

    I have been working at Navy Federal Credit Union full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    good company to work for

    Cons

    the branch hours are very long


There are newer employer reviews for Navy Federal Credit Union
There are newer employer reviews for Navy Federal Credit Union

See Most Recent

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