205 Employee Reviews (View Most Recent)

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3 people found this helpful  

Your success solely depends on your supervisor

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Transactions - Account Specialist  in  Pensacola, FL
Former Employee - Transactions - Account Specialist in Pensacola, FL

I worked at Navy Federal Credit Union full-time for more than 3 years

Pros

The pay is competitive and great for the area

Cons

You have to request sick days off 21 days in advance. I don't know about you, but I never know 21 days in advance if I'm going to be sick or not. Your success at Navy Fed will depend on your work ethic but more so on who you get as a supervisor. Some of them are extremely lazy, unorganized, inefficient, and do not understand the complexities of the job you are doing.

Advice to ManagementAdvice

Follow up on HR complaints about supervisors. If there is a trend among the staff, then there is usually a problem (when there's smoke, there's fire.) Do not allow them to make their own rules and regulations in regards to governing themselves. Most have a "do as I say, not as I do" mentality.

Doesn't Recommend
Neutral Outlook
Approves of CEO

Other Reviews for Navy Federal Credit Union

  1.  

    Overall a great company to work for, just need to fix schedule and timekeeping issues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Navy Federal Credit Union

    Pros

    Excellent benefits and on the higher end for pay.

    Cons

    Do not agree with their timekeeping, they pay you only for your scheduled hours, do not compensate you for time worked after your scheduled reporting time ends, no matter how much time is spent working after wards. They will not let you adjust timesheet to reflect correct hours worked. Make promises to arrange for you to come in at a later time on another scheduled day to make up the difference, but they forget or lose track of it. They need to pay employees for all time worked in a day, not just the hours that their work schedule shows for the day.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Poor training and poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Service Representative  in  Virginia Beach, VA
    Former Employee - Member Service Representative in Virginia Beach, VA

    I worked at Navy Federal Credit Union part-time for less than a year

    Pros

    Good pay and benefits. Meet great people and great employee perks.

    Cons

    I had NO experience in banking. So I was told 8 weeks training....I got 5 as MSR and 1 on teller. The girl who came a week after me got to do the training courses while I had to learn from the employees. Now I loved the girls but I need better instruction since I had no experience...
    Management talked down to employees in front of members. Yelled and was very rude.

    Advice to ManagementAdvice

    Send all new employees to training, especially the one with no experience..
    Give all employees the same respect.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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