Neiman Marcus

  www.neimanmarcus.com
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345 Employee Reviews (View Most Recent)

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Better than most retail jobs but still retail

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate  in  Hanover, MD
Former Employee - Sales Associate in Hanover, MD

Pros

was able to be very creative and fix up displays
opportunity to grow a little
pay was not terrible

Cons

not flexible at all
managers lie often to customers and you
always understaff during the busy moments
pretend like they care about employees but don't
lazy managers

Advice to ManagementAdvice

Get off your butt and help out the associates. The sales associates are not asking you to babysit them but at least be there during training to properly train them and be there when you know they are under staff and need help. Also, stop lying to customers.

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other reviews for Neiman Marcus

  1. 3 people found this helpful  

    Beyond awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    Pros

    Discount on merchandise- 30% everyday and double discount days almost every month

    Seems to impress people that one works there

    Cons

    Incompetent, clueless management. The direct division is run by the most archaic merchants I've ever seen. No vision, no leadership. They change their minds and cause the people who work for them (buyers, planners, assistants) to do the same work again & again.

    Many of them are just plain mean, too. DMM's scream at their staff, even throw shoes at people. Vacations are cancelled at the last minute if you can even get one approved. The bonus plan sounds good but the criteria is so high (and I have several other retailers on my resume to benchmark against) that no one ever gets one.

    Everyone is cut-throat. Not a team environment at all. Figure it out yourself because no one will teach or train you. My own direct manager didn't have a touchbass with me until my 3rd week at the office- always too busy!!

    Work environment is depressing- attached to a warehouse with no Windows's except for the DMM's hallway. The parking lot is dark and scary at night.

    Advice to ManagementAdvice

    Clean house at NM Direct if you want to deliver the sales growth Karen Katz is expecting. Putting up with people who scream and abuse their staff is reprehensible.

    Doesn't Recommend
    No opinion of CEO
  2. 3 people found this helpful  

    Great discounts but horrible pay scale.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate  in  Bellevue, WA
    Current Employee - Sales Associate in Bellevue, WA

    Pros

    The best thing about this company is the discounts they offer to their employees. Also when you become a specialist there are added bonuses and incentives.

    Cons

    The management at this location is disfunctional at best, poor communication between upper management and associates on the selling floor.

    Doesn't Recommend
    No opinion of CEO
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