There are newer employer reviews for Neiman Marcus

Great company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Counter Manager in Dallas, TX
Former Employee - Counter Manager in Dallas, TX

I worked at Neiman Marcus full-time (more than a year)

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Great discount on products
Great motivational management
Great visual department
Supportive of employees at every level
Flexible schedule
Lots of free product to try

Cons

Petty combative sales staff that fight over sales
No career advancement
Company perks declining like insurance and retirement money
Weekend working hours

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  1. Helpful (4)

    No Chance for Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Honolulu, HI
    Former Employee - Sales Associate in Honolulu, HI

    I worked at Neiman Marcus part-time (more than a year)

    Pros

    Huge discounts - which makes you spend your hard earned money back to them.
    Discounts at their restaurant.
    No late working hours.
    Some staff are nice and friendly.

    Cons

    Snobby staff. Snotty customers
    Competitive when it comes to selling in your department. Every customer belongs to someone else so you're not allowed to make a sale.
    Due to competitiveness, co-workers get jealous often. Make a big sale and expect the others to notice it. They're not giving you a compliment on the good job you did, they are envious and wish it was them instead of you.
    It's boring. Most hours go by without any customer coming in.
    Don't expect to go anywhere, once you're a sales associate, you're going to be stuck here.
    Customers returning what they bought because of NM's crazy return policy.

    Advice to Management

    I don't know where you go, but, stay on the floor long enough to see that those long-time employees of yours aren't the best employees you've got. They are the ones who gets jealous and disappears during their shifts. They are the ones who take extremely long breaks. Recognize your employees for the work they have done and not how long they have stayed with the company.

  2. Helpful (2)

    Biggest disappointment of my career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Dallas, TX
    Former Employee - Manager in Dallas, TX

    I worked at Neiman Marcus full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits and work/life balance.

    Cons

    Lack of leadership: upper management/executives are not concerned about developing, motivating, empowering and valuing their mid-level management (in my division, even the associates' bonus were higher than the mid-management). If you are innovative, committed and want to work for a company that cares, run from Neiman Marcus - they do not value employees and do not give you chance to grown - their "executive development program accepts 70 % of external candidates and only 30% of internal ones...blame it on "diversity"!
    If you are a thinker and challenge initiatives or decisions, NM is not the company for you either - as they cannot lead, they prefer people that can execute without questioning anything.
    If you are in retail and have the dream to work for Neiman Marcus (as many of us do...), consider it twice - it is likely to become a nightmare.

    Advice to Management

    You might want to review how your upper management/executives lead people - business is not only about numbers...without people you fail big.
    You might want to question why change is so difficult in this company - or might want to challenge they 25+ years working for Neiman Marcus type of manager/executive that cannot understand the changes, the times or the new market needs and won't let innovation get to this old minded-obsolete company.
    You might want to listen to employees that are committed and there to make a difference, that are questioning your practices and policies. You might want to look a little deeper into different divisions of this company and understand that all of them are equally important and should be valued.
    Without that, in the first opportunity, your good employees will leave you for your competition. Good luck!

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