Nelnet
3.2 of 5 51 reviews
www.nelnet.com Lincoln, NE 1000 to 5000 Employees

51 Employee Reviews (View Most Recent)

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2 people found this helpful  

awful environment

Collector (Former Employee)
Lincoln, NE

Prosit's a job and it at least pays above minimum wage if that's all you care about

Consvery stressful 21st century factory work. you sit at a computer all day making calls to people and hounding them for money. 90% of them will either cuss you out or hang up. if you don't get a certain amount of money or resolves within a certain amount of time, you can get fired. management is very micromanaging and they or have a quality assurance team to monitor you. the training is useless and new hires are often thrown into situations they don't know how to handle. for $11.80/hr, it was not worth it.

Advice to Senior Managementyou want everyone to take their job seriously but face it, people get these jobs because they can't get a better job. i only worked there bc i was desperate for a job after graduation but luckily i got a better job eventually. i feel bad for the people who have no other career paths and are stuck at nelnet.

No, I would not recommend this company to a friend

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    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    The reality: it's a call center job.

    Default Management Specialist (Current Employee)
    Lincoln, NE

    I have been working at Nelnet


    Pros: - You will be an expert on student loans and debt after this job - Benefits for full time employees are standard are good. -… Cons: Don't be fooled by the fancy job title, you are a DEBT COLLECTOR working in a CALL CENTER for 8 hours straight. It is… Advice to Senior Management: Don't expect the DMC specialists to perform up to your standards when you don't even really exhibit great standards are supervisors… No, I would not recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    Nelnet encourages individual employee growth and has not yet overcome problems of cross-company (lack of) communication.

    Senior Policy Analyst (Current Employee)
    Lincoln, NE

    I have been working at Nelnet


    Pros: Rewards employees for job well done. Allows for and encourages growth. Education opportunities. Great… Cons: Upper management can be arbitrary in decision-making. When a business group decides on a new project, it doesn't consult across the company to see… Advice to Senior Management: Encourage/enforce communication and the following of procedures. Yes, I would recommend this company to a friend More
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