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Poor customer service and failure to launch new products and solutions

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Account Manager
Current Employee - Account Manager

I have been working at Neopost full-time (More than 3 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Good benefits and flexiblilty in schedule.

Cons

Poor customer service. Poor invoicing and customer resolutions. Internal communicaiton is non existant. A lot of dead weight at the top. Wages are comparable to industry standards.

Advice to Management

Follow thru with what your goals are. Have an open door policy. Respect and treat others like you would like to be treated.

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  1. Helpful (1)

    customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neopost full-time (More than 5 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good company to work at.

    Cons

    very strict on attendance and sick time.


  2. Great family environment work place

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hayward, CA
    Former Employee - Anonymous Employee in Hayward, CA

    I worked at Neopost

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Stable company with great people

    Cons

    Pay and professional growth not on par with other companies.

    Advice to Management

    Learn to pay employees what they are worth and people will be loyal


There are newer employer reviews for Neopost
There are newer employer reviews for Neopost

See Most Recent

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