There are newer employer reviews for Neopost

New England Sales

Former Employee - Anonymous Employee in Boston, MA
Former Employee - Anonymous Employee in Boston, MA

I worked at Neopost full-time (more than a year)

Pros

Can make money if they stop changing comp, good service team, Huge territories !!

Cons

No administration help, sliding scale salary ( based on previous 90 days), tom many policy changes, no training. to many managers to report to. culture issue due to favoritism from leadership. Run like Mom and Pop for large organization.

Advice to ManagementAdvice

To many changes, Better training from vendors and specialist. Get help in branches for administration. Get someone in there who cares about the development of the employee, this will cut your turn over.

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  1. Neopost New England

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - NAE
    Former Employee - NAE

    I worked at Neopost full-time

    Pros

    Can make some money at NAE position or above, Lots of freedom, Some nice people, Big territory, Good bonuses

    Cons

    Poor training, bad revenue splitting policies, lots of favortism, run like a "mom and pop" in a bad way, disconnect between corporate and dealer network, poor pricing support, management may ask you to be unethical, road warrior position, poor work/life balance, CRM cluttered/unorganized, and some reps will not hesitate to snake your accounts.

    Advice to ManagementAdvice

    Invest in employees, Do away with ASE position altogether, get rid of revenue/commission splits, pay commissions on time rather than on a 2 month delay, and have better communication between corporate and the dealer network.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. Poor customer service and failure to launch new products and solutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Neopost full-time (more than 3 years)

    Pros

    Good benefits and flexiblilty in schedule.

    Cons

    Poor customer service. Poor invoicing and customer resolutions. Internal communicaiton is non existant. A lot of dead weight at the top. Wages are comparable to industry standards.

    Advice to ManagementAdvice

    Follow thru with what your goals are. Have an open door policy. Respect and treat others like you would like to be treated.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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