There are newer employer reviews for NetApp
There are newer employer reviews for NetApp

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Helpful (1)

Great company - if you're focused on Storage.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Professional Services Consultant
Current Employee - Professional Services Consultant
Recommends
No opinion of CEO

Pros

Compensation and benefits are excellent. The products that have been through multiple version releases are almost always excellent. Great people to work with, and a great company to work with if all you want to do is Storage.

Cons

A lot of the internal applications and information is spread across multiple systems, and they're not always a cohesive unit. Some of our core applications are from very large vendors, and being web-based, suck badly. IT Helpdesk is narrow in the scope of what they support, and are sometimes no better than any other "Consumer level" drones. Professional Services consulting and sales teams are very regionalized - in the US, it's East, Central, West, and there is very little cross-region work. Professional Services is also very product oriented - if it's not related to our storage, we typically don't provide services. Again, very narrow scopes of work. Also very difficult to become a specialist in specific skill areas - generalists are preferred. Communication from the top is usually good, but there's a lot of middle management in between, which tends to distance the top management from the people down in the field.

Advice to Management

Work on making the Professional Services practices widen the scope of services they offer. Storage is great, but it isn't everything.

Other Employee Reviews for NetApp

  1. Helpful (2)

    Just a number at NetApp

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Research Triangle Park, NC
    Former Employee - Technical Support Engineer in Research Triangle Park, NC
    No opinion of CEO

    Pros

    Donuts or maybe Bagels? At least the bathrooms were clean and stocked with tissue paper and hand soap.

    Cons

    Fresh fruit day? Support model at the time does not "follow the sun." Having 3 shifts for the sake of all major support being in one location is not necessarily a best practice. New hires receive no initial technical training upon hire but insted receive the same end-user training as customers. At least during the first 2-3 months this is the case but the company already expects proficiency in all aspects of service and support.

    Advice to Management

    Arrogance hurts sales...


  2. Helpful (7)

    FAILED MANAGEMENT at all levels from top to bottom

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Morrisville, NC
    Current Employee - Anonymous Employee in Morrisville, NC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    paycheck that is it, will be leaving shortly. Not the same company it once was

    Cons

    Management that does not care one bit in quality control. Lack of head count for people that do work, plenty of failed managers from previous companies and their failed minions that 'act' as managers.

    Advice to Management

    WALK away from the company let new blood come in. You have no idea how to continue growing the company. To the company in the 'west' Clean house or the stake you have will be nothing in 2 years.


There are newer employer reviews for NetApp
There are newer employer reviews for NetApp

See Most Recent

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