NetApp

www.netapp.com
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There are newer employer reviews for NetApp

 

Ok

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Systems Engineer in San Jose, CA
Former Employee - Systems Engineer in San Jose, CA

I worked at NetApp

Pros

lots of activities, fun environment

Cons

some senior management not competitive enough

Recommends
No opinion of CEO

1243 Other Employee Reviews for NetApp (View Most Recent)

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  1. 9 people found this helpful  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA

    I have been working at NetApp

    Pros

    Flexible / Employees are allowed to work from home

    Cons

    Company is full of cowboys who make changes to production systems at the drop of a hat without proper planning or process. Milestones such as code freeze are never met or adhered to.
    Top heavy - Too many directors and VP's. No clear promotion path for lower level employees.
    Heavy wastage of resources (people are not staffed properly). Some areas have too many resources and not enough work, while other areas have too much work and not enough resources. Organized badly - No clear guidelines on which director or VP has accountability.
    Workload is not shared equally by all employees.

    Doesn't Recommend
    Disapproves of CEO
  2. 6 people found this helpful  

    Good but with lots of issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Vienna, VA
    Current Employee - Anonymous Employee in Vienna, VA

    I have been working at NetApp

    Pros

    Netapp has good pay and health benefits plus turnover seems to be pretty low. And the internal education site has access to such things like the Harvard Manage Mentor modules, in addition to all the other technical training provided. And you get something like $5500 a year for college reimbursement, but has what seems like tighter than average rules on it.

    A neat benefit if your into volunteering is paid volunteer time off to a charity organization.

    If your a coffee drinker and happen to work in one of the offices, save your starbucks money because the coffee is usually starbucks beans in a custom machine.

    Cons

    Only in Sunnyvale or RTP do you really get access to the onsite benefits. The other locations are typical office buildings with cubes, nothing special.

    If your an overachiever, the hiring process makes you think your going to work with people at or above your level. But its more like Wile E Coyote using black paint for the tunnel, and you quickly realize your the train about to run them over. Lots of old decision making processes, that don't make sense regarding customers, products, tools, and teams. And there always seems to be restructuring going on somewhere.

    So a big grind from all the people I talk to is vacation, when you first start there you get 2 weeks just like everyone else. But they force vacation as a shutdown at Christmas for 3-4 days, and starting in 2012 at 4th of july for 3 more days. So your losing 6-7 days or you go without pay during the shutdowns.

    Time management is critical at this company, because it is overwhelmed with busy work of emails and meetings. The amount of email is at least double of any other company I ever been at. And finding information is always a challenge, due to the shear number of "portals" the company has. They are trying to consolidate but at a snails pace.

    Something in regard to annual reviews that all members of my team never understood was the rating system. Ratings from 1(best) to 5(worst), but by HR definition only 10% are allowed to be issued a 1. It is then that something like %20 can be 2, then 50-60% are 3's. 4 and 5 are reserved for people not doing their job. So if there are only 5 people in your dept, then only 0.5% can be a 1. And your rating of course determines your "merit" increase, as there are no cost of living adjustments I have seen. So they claim a life / work balance, but not if you expect a 1 or 2. If you just go to and from the office in typical fashion you will get a 3.

    I have never been at an IT manufacturer before, where the internal IT really was behind the times. Your local in office people are good, but decisions come from HQ and India. There are constant upgrades happening and such, but the shear number of outages to critical databases is sometimes staggering. The help desk is definitely run out of india, and they will close tickets as resolved when their clearly not. But instead of re-opening a ticket, they create a new one. So somehow the metrics are tied to number of tickets resolved. And you will end up opening lots of tickets due to all the portals you will need access to. But everything is designed with Windows in mind, so if you happen to have a MAC, which they claim to support, you might be out of luck getting help.

    Advice to ManagementAdvice

    NetApp has good products and people overall but due to growth there seems to be way more chiefs than indians now. So the the last thing needed is yet another restructuring, but there are people in positions making decisions that affect geographies that they have NO knowledge of. Enforce the living the values, yeah most of those are followed, but trust and integrity get called in question alot. Any attempt at the open speaking and candor, or descent from the rank is a death sentence in this company or will get you blacklisted. Somewhat happened to me, and has happened for two people I know.

    Recommends
    Approves of CEO
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