There are newer employer reviews for NetApp

Wonderful company to build your career

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior IT Manager in Sunnyvale, CA
Current Employee - Senior IT Manager in Sunnyvale, CA

I have been working at NetApp full-time (more than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Culture for innovation. Friendly co workers. Good salary and benefits.

Cons

Some groups not very organized, Too many Projects with conflicting priorities.

Advice to Management

Can do a better of of cost savings and avoidance.

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  1. Helpful (4)

    Overworked and unstructured

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Technical Support Engineer III in Morrisville, NC
    Former Contractor - Technical Support Engineer III in Morrisville, NC

    I worked at NetApp as a contractor (less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    The companies open culture makes it a great place to work.
    Free beer on Fridays makes it easy to social network throughout the company.
    Working on the Engineering and Development side has a stable and steady career path, once here you do not want to transition to a customer facing role.
    Working on the Customer Support Engineering side has a very high risk, high exposure.

    Cons

    Working on the customer facing support side:
    Do not show interest in moving internal positions for product knowledge expansion of any kind..
    The lack of corporate structure and customer management makes it an extremely high risk career.
    The company's competitive drive to compete with EMC is put on the employees, as a result is an unmanageable workload.
    There are no workflow management tools, you are the workflow, you are the ticketing system.
    Survival rate of Technical Support Engineering positions are low. Managements life expectancy is 1-2 years.

    Advice to Management

    Stop the revolving door- get a human routed queue, functioning CRM, ticketing system with e-mail and revise workflow management to accommodate the increased volume in customers.

  2. Helpful (2)

    Best company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Sunnyvale, CA
    Current Employee - Project Manager in Sunnyvale, CA

    I have been working at NetApp full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly people, considerate managers, flexible schedules, starbucks coffee machines, fruits Tuesdays, bagel Fridays.

    Cons

    Carrier advancement opportunities. Most of the time management resources are being hired from outside without providing opportunities to the internal resources.

    Advice to Management

    Grow internal talent

There are newer employer reviews for NetApp

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