1097 Employee Reviews (View Most Recent)

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Nice work environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - MTS4  in  Sunnyvale, CA
Current Employee - MTS4 in Sunnyvale, CA

I have been working at NetApp full-time for more than 3 years

Pros

Flexible work time. Great work environment. Great management teams. Competitive compensation.
Trust and respect each other.

Cons

Hard to get promoted to next technical level.

Advice to ManagementAdvice

Use more popular technical titles instead of MTS N.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for NetApp

  1.  

    Wonderful company to build your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior IT Manager  in  Sunnyvale, CA
    Current Employee - Senior IT Manager in Sunnyvale, CA

    I have been working at NetApp full-time for more than a year

    Pros

    Culture for innovation. Friendly co workers. Good salary and benefits.

    Cons

    Some groups not very organized, Too many Projects with conflicting priorities.

    Advice to ManagementAdvice

    Can do a better of of cost savings and avoidance.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Overworked and unstructured

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Engineer III  in  Morrisville, NC
    Former Employee - Technical Support Engineer III in Morrisville, NC

    I worked at NetApp as a contractor for less than a year

    Pros

    The companies open culture makes it a great place to work.
    Free beer on Fridays makes it easy to social network throughout the company.
    Working on the Engineering and Development side has a stable and steady career path, once here you do not want to transition to a customer facing role.
    Working on the Customer Support Engineering side has a very high risk, high exposure.

    Cons

    Working on the customer facing support side:
    Do not show interest in moving internal positions for product knowledge expansion of any kind..
    The lack of corporate structure and customer management makes it an extremely high risk career.
    The company's competitive drive to compete with EMC is put on the employees, as a result is an unmanageable workload.
    There are no workflow management tools, you are the workflow, you are the ticketing system.
    Survival rate of Technical Support Engineering positions are low. Managements life expectancy is 1-2 years.

    Advice to ManagementAdvice

    Stop the revolving door- get a human routed queue, functioning CRM, ticketing system with e-mail and revise workflow management to accommodate the increased volume in customers.

    Recommends
    Negative Outlook
    No opinion of CEO
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