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There are newer employer reviews for NetApp

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Best company I've every worked for, more like a family than a corporation.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Software Engineer in Sunnyvale, CA
Current Employee - Senior Software Engineer in Sunnyvale, CA

I have been working at NetApp full-time (More than 8 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Extremely flexible with employee environment, work remote, in the office, etc. as long as the employee is productive, that's what matters, not where. Excellent benefits, consistent incentives, and very open policy with annual bonus/salary increases. Some of the most intelligent engineers on the planet and the product innovations show it.

Cons

Challenging to work with product management and upper management when neither comes from engineering. The technical leadership (TDs) help overcome this.

Advice to Management

Be more consistent across business units with focus. Put more resources where the priorities are (i.e. flash).

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  1. Excellent leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Sunnyvale, CA
    Current Employee - Program Manager in Sunnyvale, CA

    I have been working at NetApp full-time (More than 10 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    NetApp has been on the Fortune magazine's "great place to work" list for 12 years in a row!

    Cons

    Silos tend to pop up and the same problem gets solved multiple times. Need more cross-functional interaction.

  2. Helpful (4)

    Very POOR work place. Management is clueless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer II in Raleigh, NC
    Current Employee - Technical Support Engineer II in Raleigh, NC

    I have been working at NetApp full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Most if not all tse's are willing to help eachother out. Teamwork is key here and it is present.

    Cons

    Management has made extrmely poor decsions with the intent that it would benefit the overall satisfaction and experience of the customers however it only makes working here worse and it gets worse day by day. TSE's are over worked and management expectations are very unreasonable if not impossible to maintain, no wonder we see people quitting each week which by the way, those gaps have not been filled yet. TSE's are not backed by their superiors at all because mgmt only cares about numbers and how they look to their own senior manager. If you're looking to work here, be ready to get thrown onto the phones supporting a product in which you know nothing about. This will happen day after day after day and there's no stopping it mainly due to lack of staff and a properly trained staff. Training classes fill up as soon as the classes are posted, so good luck with that. The staffing policies are a joke and overall the operations here are a joke.

    Advice to Management

    You're looking for the best customer satisfaction? Well, you need a happy employee first to do that!. Hire more TSE's so the rest can catch up with their own work and you'll quickly see how the ora changes to that of something positive for a change. Customers will quickly realize that as well and that is the goal. Instead of pushing TSEs to their breaking point forcing them to leave the company, why not be true managers and be on their side, provide them with help, looking out after them instead of belittling and dictating in front of others; how unprofessional !

There are newer employer reviews for NetApp
There are newer employer reviews for NetApp

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