NetSpend

  www.netspend.com
  www.netspend.com
There are newer employer reviews for NetSpend

 

Good Place To Work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at NetSpend

Pros

Good Income, high growth industry

Cons

Not much advancement for remote employees

Recommends
Approves of CEO

43 Other Employee Reviews for NetSpend (View Most Recent)

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  1. 1 person found this helpful  

    I'd return if the right position opened

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NetSpend full-time (more than 3 years)

    Pros

    Camaraderie was great, I still consider many former coworkers as friends. Office policies could be irksome but ultimately the company made strides for continual improvement, both in company morale and enthusiasm. I consider my time/moments at Netspend to be among the best I've experienced.

    Cons

    I sometimes had a struggle with the pre-paid/payday loan industry just for what it is. The financial industry comes with loads of policies with I considered a good thing. But departmental policies sometimes were too focused on stats & numbers (vs quality of relationship between company and the public) or the departmental processes were counter-productive to an employee's progress.

    Advice to ManagementAdvice

    Listen more to your front-line employees and trust their opinions. You can either be like everyone else and work from a script or let something real develop. Don't turn it into a good old boys club in which buddies are advanced over stalwart team members.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Company starts taking more and more of your personal time while dropping pay.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator in Austin, TX
    Current Employee - Systems Administrator in Austin, TX

    I have been working at NetSpend full-time (more than an year)

    Pros

    I have enjoyed the team that I work with immensely, as well as some of the perks (free soda, tea, etc.), and the benefits (dental, vision, etc)....AND in the beginning it was a nice job, requiring about 45 hours/week.

    Cons

    The way things are managed are so that they do not keep I.T. systems updated. When things DO go haywire (because of antiquated systems) all of a sudden everything is an emergency requiring lots of extra hours of work. Now that I've been working with Netspend for a few years, I have gone from a 45 hr. work week to about a 60hr. work week, & sometimes higher. On top of that, this year we will not be getting bonuses (execs. will however); so essentially we are working more hours for less pay. I am actively seeking employment elsewhere.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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