There are newer employer reviews for NetSuite
There are newer employer reviews for NetSuite

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Retension

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Strategic Account Management in Boston, MA
Current Employee - Strategic Account Management in Boston, MA

I have been working at NetSuite full-time (More than 3 years)

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Build out of Customer Retention has been increasing based on the return on investment in Client Management, Account Management, Solution Consultants, Technical Account Management, Support, and Professional Services.

Cons

Overall the company is great. Promotion within is amazing.

Advice to Management

Keep the talent at NETSUITE.

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  1. Helpful (8)

    Best Product That No One Has Heard Of

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Account Manager in Denver, CO
    Current Employee - Sales Account Manager in Denver, CO

    I have been working at NetSuite full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    * Good Product - I had over 60 customers and once NetSuite was up and running, they were very satisfied
    * Competitive Sales Advantage - One System to run your entire company - managed and maintained in the cloud
    * Explosive stock - I made a killing here

    Cons

    * Terrible, terrible sales organization. Leadership immaturity at its worst. Working at NetSuite is similar to being a part of a fraternity of immature drunk college kids, which NetSuite calls sales management. The hiring of Jeff Honeycomb was a great step forward. He needs to clean house by simply asking each sales manager what deals they have influenced selling in the last year and he will find that most sales management don't sell and have horrible work ethic. Sales management has grown from within, promoting the fraternity brotherhood who lack sales skills outside of NetSuite. NetSuite has evolved from a simple non customized ERP/CRM system to a much more complex solution and sales management does not understand that evolution
    * Don't be fooled by the stock price. They sell and improve their customer base enough each year to please Wall Street. 15,000 customer is not a lot for as hot of a product as NetSuite is and their target market, which is over a million small to medium size companies. Executives and Finance people that I talk to every day about NetSuite rarely know who NetSuite is

    Advice to Management

    Improve the Sales team: Get rid of the sales managers that don't sell / influence deals. Time and time again, sales managers, Directors and even area VP's have hurt more deals than helped. We send email props around the company for individuals that helped and influenced deals - sales managers, directors and VPs are never thanked in those email strings.


  2. Growing company focused on developing its employees and its business

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Boston, MA
    Current Employee - Account Manager in Boston, MA

    I have been working at NetSuite full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Competitive compensation
    Engaging and fun office culture
    All successes are shared and lauded
    Training resources are available but must be sought out, lots of learning as you go

    Cons

    Transitioning roles was bumpy
    Slightly disorganized management
    Lacking centralized onboarding process

    Advice to Management

    Communicate expectations more clearly


There are newer employer reviews for NetSuite
There are newer employer reviews for NetSuite

See Most Recent

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