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Helpful (1)

Come join us!

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Software Engineer in Los Gatos, CA
Current Employee - Senior Software Engineer in Los Gatos, CA

I have been working at Netflix

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Lots of new technologies to learn, upper management is very capable and highly effective

Cons

Fast paced, and a lot of work has to be done to become the best streaming company

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  1. Helpful (1)

    An okay place to work, for a short term job.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSR-1 in Hillsboro, OR
    Current Employee - CSR-1 in Hillsboro, OR

    I have been working at Netflix

    No opinion of CEO
    No opinion of CEO

    Pros

    -fun work environment (IF you have a good team, and manager)
    -good location

    Cons

    -high stress
    -high turnover
    -no communication between ops and CSR's when new things are launched
    -constant fear of doing something wrong
    -there is no way that we can 'relate', 'assure', make the customer feel good, and fix their issue in under 4 minutes and 30 seconds (and get a Yes response 95.5% of the time)

    Advice to Management

    Better communication about new NRD's or other things being launched.


  2. Helpful (5)

    It was absolutely awesome, until I was let go.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Supervisor in Hillsboro, OR
    Former Employee - Training Supervisor in Hillsboro, OR

    I worked at Netflix

    Approves of CEO
    Approves of CEO

    Pros

    Great Pay. Excellent Benefits. Smart, hardworking teammates. Opportunities to excel, be creative, be strategic. Managers are all excellent at managing their people, especially if you are a top performer they are hands off and supportive.

    Cons

    To be honest, I loved pretty much every day up until I was let go based off a rumor. The biggest problem is that in order to be successful at in the call center you have to "drink the Kool Aid." Which in all honesty I was happy to do, I got to work with some really rad people, and do really great work that I'm proud of. However, karma is, well you know karma is, and I let go of a lot of people that probably felt like it wasn't fair, and eventually the same thing happened to me. Loyalty to employees is not one of their strong suits.

    Advice to Management

    Honestly have the greatest respect for the management in terms of their abilities to do their jobs. I do however wonder in retrospect if the running of something as a team instead of a family is always the best way to do something. But then, perhaps it is.


There are newer employer reviews for Netflix
There are newer employer reviews for Netflix

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