Netflix
3.2 of 5 392 reviews
www.netflix.com Los Gatos, CA 1000 to 5000 Employees

392 Employee Reviews (View Most Recent)

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1 person found this helpful  

Revolving Door

Customer Service Supervisor II (Former Employee)
Beaverton, OR

ProsGreat compensation, the front line agents are mostly very intelligent

ConsI never saw my manager, heck he didn't even know I had started work until I was there for 2 weeks.

Advice to Senior ManagementSpeak to you employees, at least meet them

No, I would not recommend this company to a friend

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    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
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    • Disapproves of CEO

    2 people found this helpful  

    Worst Place I have ever worked

    CSR-1 (Former Employee)
    Hillsboro, OR

    I worked at Netflix


    Pros: Decent pay for the work if you get converted, free coffee, free fruit. Good… Cons: IF... I was there for 7 months, my stats were in the top 10% of the center, and twice I was told they will convert… No, I would not recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    8 people found this helpful  

    Absolutely terrible and soul-crushing

    Customer Service Representative (Former Employee)
    Hillsboro, OR

    I worked at Netflix


    Pros: Free bananas, apples, coffee. Low priced soda. Free Netflix account. I worked with (not for!) some amazing people. If your supervisor likes you,… Cons: Pretty much everything else not noted above. Most days the "What's working?" list is shorter than the "What's broken?" one. No communication between departments. Customer service… Advice to Senior Management: This is simple. Learn to communicate. Start treating your CSRs like human beings. Stop encouraging CSRs to lie to customers. Tucking tail and rescinding your… No, I would not recommend this company to a friend More
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