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1 person found this helpful  

Decent pay, good feedback from supervisors

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Csr1  in  Hillsboro, OR
Former Employee - Csr1 in Hillsboro, OR

I worked at Netflix full-time for less than a year

Pros

Good pay for the work
Laid back environment with lax dress code
great employee benefits
free/cheap food in the breakroom

Cons

When something changes, employees find out when the customers do.
Mass layoffs when call volume decreases.
I've heard they don't do re-hires.

Advice to ManagementAdvice

Give your employees heads up on major company changes so they can be properly prepared/trained to deal with those calls.
Also, don't lay off good employees the week they are supposed to be converted. It gets their hopes up and I felt kinda blindsided because I was continually getting positive feedback and was told my conversion was pretty much locked in.

Recommends
Neutral Outlook
Approves of CEO

Other Reviews for Netflix

  1. 2 people found this helpful  

    Really great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Los Gatos, CA
    Former Employee - Senior Software Engineer in Los Gatos, CA

    I worked at Netflix

    Pros

    The company has a really good philosophy about not imposing burdensome processes and rules. It also treats people as adults and assumes everyone knows the best way to get their job done. They are very good at communicating the current thinking of upper management and the current plan and focus, and how they see the future. Compensation is very good.

    Cons

    There can be a high turnover. People are let go frequently. Can be a bit intense.

    Recommends
    Approves of CEO
  2.  

    Work hard, be innovative, and always be prepared

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    I have been working at Netflix

    Pros

    Your peers are excellent and from all walks of life
    Training is encouraged and done well
    work/life balance exists

    Cons

    this is not a long term choice and the culture deck is true

    Approves of CEO
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