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High pace, low direction

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Hillsboro, OR
Former Employee - Anonymous Employee in Hillsboro, OR

I worked at Netflix full-time (Less than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Great compensation, decent hours, nice employees (below upper management).

Cons

No clear communication. The management team was not on the same page and would regularly countermand each other. Need for better process to clearly define the work requirements.

Advice to Management

Get on the same page.

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  1. Helpful (1)

    Decent pay, good feedback from supervisors

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1 in Hillsboro, OR
    Former Employee - Csr1 in Hillsboro, OR

    I worked at Netflix full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay for the work Laid back environment with lax dress code great employee benefits free/cheap food in the breakroom

    Cons

    When something changes, employees find out when the customers do. Mass layoffs when call volume decreases. I've heard they don't do re-hires.

    Advice to Management

    Give your employees heads up on major company changes so they can be properly prepared/trained to deal with those calls. Also, don't lay off good employees the week they are supposed to be converted. It gets their hopes up and I felt kinda blindsided because I was continually getting positive feedback and was told my conversion was pretty much locked in.


  2. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Phoenix, AZ
    Former Employee - Operations Manager in Phoenix, AZ

    I worked at Netflix full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Awesome pay and great benefits

    Cons

    Long hours, very early mornings

    Advice to Management

    Keep up the good work.


There are newer employer reviews for Netflix
There are newer employer reviews for Netflix

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